Customer Relationship Manager

3 days ago

Gurgaon, Haryana, India eTalenthire Full time ₹ 30,61,942 - ₹ 61,23,884 per year

Job Title: Customer Relationship Manager (Female)

Location: Gurgaon

Experience: Minimum 2+ years

Gender Preference: Female candidates only

Language Requirement: Fluent in English (spoken & written)

Job Description:

We are looking for a Customer Relationship Manager (Female) with excellent communication skills and a strong ability to build and maintain relationships with clients. The candidate should have prior experience in handling customer queries, managing client accounts, and ensuring customer satisfaction.

Key Responsibilities:

  • Build and maintain long-term relationships with customers.
  • Act as the primary point of contact for client communication and support.
  • Handle customer queries and resolve complaints in a professional and timely manner.
  • Understand client needs and provide appropriate solutions to enhance customer experience.
  • Coordinate with internal teams to ensure smooth service delivery.
  • Maintain client records, feedback, and service reports.
  • Assist in client engagement activities and relationship-building initiatives.

Requirements:

  • Female candidates only.
  • Bachelor's degree preferred (any discipline).
  • Minimum 2+ years of experience in Customer Relationship / Client Servicing roles.
  • Fluent in English communication (both verbal and written).
  • Strong interpersonal and problem-solving skills.
  • Pleasant personality and professional attitude.
  • Ability to work independently and as part of a team.

mail updated resume with current salary-

email: etalenthire@

satish: 88O2749743

Job Type: Full-time

Pay: ₹25, ₹50,322.12 per month

Ability to commute/relocate:

  • Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • Rate your English speaking skill from 1 o 10 ?
  • current salary ?
  • Expected salary ?
  • Notice period ?
  • Current location ?
  • Would you be comfortable with job location udyog vihar phase-1, Gurgaon ?
  • would you be comfortable with 6 days working ?

Experience:

  • Customer relationship management: 2 years (Preferred)

Work Location: In person

Speak with the employer

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