Customer Relationship Manager

2 days ago

Gurgaon, Haryana, India Talent Worx Full time ₹ 6,00,000 - ₹ 18,00,000 per year

Location: Gurugram, Ahmedabad, Chennai

A leading financial services company is on the lookout for a dedicated and effective Customer Relationship Manager (CRM) to join their team. The CRM will be responsible for managing and nurturing long-term relationships with our clients. You will work closely with clients to understand their needs, address inquiries, and ensure satisfaction with our services.

This is a strategic role where you will analyze customer feedback, identify areas for improvement, and help create tailored solutions that enhance customer experiences and drive loyalty. If you are passionate about building strong relationships and providing exceptional customer service, we would love to hear from you

Requirements

Key Responsibilities:

  • Manage relationship with existing large corporates under the portfolio and on board new corporates for supplier/vendor finance/channel finance/ factoring programs.
    •
  • Maintain relationship with key stakeholders (Large corporates) to ensure smooth running of business and drive joint calls with business RMs to tap business opportunity with existing clients of bank.
    •
  • Ability to identify clients and grow transactions as the Relationship Manager - Supply Chain Finance Sales, and work in an fintech exciting environment
    •
  • Anchor The Portfolio Manager in Transaction completion, and team to conduct day to day transactions for existing clients and onboard new client
    •
  • Facilitate tie with Fintechs and structure products around new business opportunities.
    •
  • Facilitate SCF sales team in conversion of leads provided by Anchor Corporate.
    •
  • Work closely with the product, operations & service teams to address operational & service queries

Required Qualifications:

  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • 3-5 years of experience in customer relationship management or a similar role.
  • Exceptional communication and interpersonal skills.
  • Strong analytical skills and the ability to interpret customer data.
  • Proficiency in CRM software and customer management tools.
  • Ability to manage multiple client accounts and prioritize tasks effectively.
  • Demonstrated problem-solving skills and a proactive approach to client management.

  • Customer Success Manager

    2 days ago

    Gurgaon, Haryana, India customer success Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Ready to take up a business strategy role? Apply your analytical skills? Be the change agent? Educate and challenges status quo? Lead technology adoption for 'multiple' global businesses? CustomerSuccessBox is looking for a Customer Success Manager to "raise the bar" of customer success, not just for CustomerSuccessBox, but also for the entire B2B SaaS...

  • Customer Relationship Manager

    1 week ago

    Gurgaon, Haryana, India Meena Bazaar Full time ₹ 4,80,000 - ₹ 7,20,000 per year

    Job Title:Customer Relationship Manager (CRM)Company:Meena BazaarLocation:GurugramJob Type:Full timeAbout Meena Bazaar:Meena Bazaar is one of India's most iconic ethnic wear brands with a legacy of over 50 years. We are renowned for our premium sarees, suits, lehengas, kurtis, gowns, and other ethnic wear collections. With multiple stores across India and a...

  • Customer Relationship Manager

    1 week ago

    Gurgaon, Haryana, India Abhishek Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    Responsibilities:* Manage customer relationships* Develop & execute CRM strategies* Collaborate with operation team and resolove the customer problem* Monitor key performance indicatorsshould have expr in face to face customer handlingHealth insuranceProvident fund

  • Customer Relationship Management

    2 days ago

    Gurgaon, Haryana, India afstand education Full time ₹ 3,00,000 - ₹ 5,00,000 per year

    JOB DESCRIPTION - AFSTAND EDUCATIONProfileCustomer Relationship Management (CRM) AssociateReporting ToReporting ManagerAbout AfstandAfstand Education is an organic startup career consulting company. Afstand educational offers varied choices of Management programs for working as well as for non-working professionals.Our education provides a promising 'career...

  • Customer Relationship Manager

    1 week ago

    Gurgaon, Haryana, India IRL Infra Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Responsibilities:Manage customer relationships through effective communication.Collaborate with sales team on lead generation.Monitor KPIs to optimize performance.Develop & execute CRM strategies.

  • Customer Relationship Manager

    2 days ago

    Gurgaon, Haryana, India Build my infra Full time ₹ 8,40,000 - ₹ 12,00,000 per year

    CRM Manager – BuildMyInfraLocation: GurugramExperience: 4+ YearsKey Responsibilities:Manage and strengthen customer relationships to improve retention and satisfaction.Drive cross-sell and up-sell initiatives to maximize revenue opportunities.Maintain and update CRM data accurately.Coordinate with internal teams to enhance client experience.Prepare...

  • Customer Relationship Management Executive

    2 weeks ago

    Gurgaon, Haryana, India Fitclub Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title:Customer Relationship Management (CRM) ExecutiveLocation:GurgaonCompany:Bellator – FitClubAbout Us:Bellator – FitClub is a premium fitness brand committed to providing exceptional customer experiences and innovative fitness solutions. We focus on building strong client relationships, delivering high-quality service, and ensuring member...

  • Customer Relationship Manager

    1 week ago

    Gurgaon, Haryana, India Neemans Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role: Customer Retention Manager(Designation flexible as per internal framework)Experience: 1-4 yearsWork location-On-site -Sector 58, GurgaonWork Timings- Monday-Friday-9:30AM-6:30PMAbout NeemansNeeman's is at the forefront of blending comfort, sustainability, technology, and design in the footwear space. We aim to create products that elevate our...

  • Customer Relationship Management Executive

    4 days ago

    Gurgaon, Haryana, India Nowara Realty Llp Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Responsibilities:* Manage customer relationships* Drive customer acquisitions* Collaborate with sales team on lead generation strategies* Ensure high levels of customer satisfaction* Handling customer inquiries and concernsAnnual bonus

  • Customer Relationship Executive

    2 days ago

    Gurgaon, Haryana, India Infinity Education Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionInfinity Education specializes in managing the admission process for Management programs in Gurgaon and Indore. With a team of experienced counselors, the company assists working professionals in resolving queries and selecting the right career paths for professional growth. Infinity Education also facilitates enrollment in distance...