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Customer Relationship Executive

2 weeks ago

Gurgaon, Haryana, India Scaffolding Hub Full time

Company Description

Scaffolding Hub provides top-notch scaffolding and shuttering solutions for diverse construction needs. Our professional team is committed to high-quality services focused on safety, quality, and customer satisfaction. We offer comprehensive services including design and engineering, erection and dismantling, maintenance, inspections, and custom solutions. Our vision is to be recognized as a leading provider in the industry, known for our expertise, adherence to safety standards, quality products, and innovative approaches.

Role Description

This is a full-time on-site role for a Customer Relationship Executive located in Gurugram. The Customer Relationship Executive will be responsible for maintaining strong client relationships, ensuring customer satisfaction, managing business relationships, providing exceptional customer service, and facilitating effective communication with clients. Day-to-day tasks include addressing client inquiries, resolving issues, coordinating with internal teams, and contributing to customer-focused strategies.

Qualifications

  • Customer Satisfaction and Customer Service skills
  • Business Relationship Management and Client Relations skills
  • Strong Communication skills
  • Excellent problem-solving abilities and attention to detail
  • Ability to work effectively in a team environment
  • Experience in the construction or scaffolding industry is a plus
  • Bachelor's degree in Business Administration, Marketing, or related field