Technical Support Associate

3 days ago


Gurgaon, Haryana, India HCLTech Full time

About the Role:

HCLTech is seeking a highly motivated and detail-oriented Process Associate to join our team in Gurgaon.

Estimated Salary Range: ₹4.5 Lakhs - ₹6.0 Lakhs per annum, depending on experience.

Job Description:

  • Company Overview: HCLTech is a leading global technology company that provides IT and engineering services to clients across industries.
  • Job Responsibilities: As a Process Associate, you will be responsible for resolving customer queries via email, using deductive reasoning to make sound business decisions, following best practices, and collaborating with multiple teams to complete tasks and daily job functions.
  • Key Skills: Excellent critical and analytical thinking abilities, high attention to detail and professionalism, proactive, self-motivated, and able to work with minimal supervision, strong decision-making and problem-solving skills, committed to resolution and compliance, excellent organizational, time, and workflow management skills.

Required Skills and Qualifications:

  • Education: BTech, BCA candidates are eligible. MTech, MCA candidates are not eligible.
  • Language Skills: Excellent fluency in English, both written and spoken.

Benefits:

  • Cabs: Yes, chargeable.
  • Work Location: Client Site, Unitech Signature Tower, Gurgaon.
  • Shifts: 24x7, 5 days working, 2 days off (rotational offs).

Others: Please carry two copies of your resume.



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