Customer Support Voice Process Experienced Associate

4 weeks ago


Kolkata, West Bengal, India 2coms Full time
Job Title: Process Associate (Voice Process)

Job Role:
  • Delivering exceptional customer experiences through voice interactions.
  • Resolving customer queries and concerns in a timely and professional manner.


Requirements:
  • Any UG / Graduate / Post Graduate With 1 yr & above experience in BPO.
  • Excellent English communication skills (both speaking and writing).
  • Ability to work in a rotational shift environment.


Eligibility:
  • Willingness to work in a fast-paced voice process environment.
  • Strong problem-solving skills and ability to think critically.
  • Flexibility to adapt to changing business needs.


Benefits: PF + ESI + Incentives

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