BPO Voice Process Associate

1 month ago


Kolkata, West Bengal, India 2coms Full time
Job Title: BPO Voice Process Associate

We are seeking a highly motivated and customer-focused Process Associate to join our team at 2coms in Kolkata. As a Process Associate, you will be responsible for providing exceptional customer service to our clients through voice communication.

Job Description:

Company Overview: Our client, a renowned BPO company, offers innovative and customer-centric information technology services and solutions. With a strong presence in 90 countries, they provide services to 788 global customers, including Fortune 500 companies.

Job Role: As a Process Associate, you will be responsible for:

  • Handling customer calls and providing resolution through voice communication.
  • Working in different time zones and adapting to rotational shifts.

Requirements: To be successful in this role, you will need:

  • A degree in any field (Undergraduate, Graduate, or Post Graduate).
  • Excellent English speaking and narration skills.
  • Strong analytical, presentation, and communication skills.
  • Willingness to work in night shifts.

Benefits: As a Process Associate at 2coms, you will enjoy:

  • A fixed monthly salary and attractive incentives.
  • Rotational shifts to ensure work-life balance.
  • The opportunity to work with a top MNC and gain valuable experience.


  • Kolkata, West Bengal, India 2coms Full time

    Renowned BPO Client Seeks Voice Process Associate in KolkataCompany Overview:Our client, a leading USD 3.9 billion company, provides innovative customer-centric information technology services and solutions across 90 countries, serving 788 global customers, including Fortune 500 companies.Job Details:Designation: Process Associate Key Responsibilities:Take...


  • Kolkata, West Bengal, India 2coms Full time

    Join a renowned BPO client in Kolkata as a Voice Process AssociateCompany Overview:Our client, a USD 3.9 billion company, provides innovative customer-centric information technology services and solutions across 90 countries, serving 788 global customers, including Fortune 500 companies.Job Summary:Take calls over the phone, working in different time...


  • Kolkata, West Bengal, India 2coms Full time

    Job Title: Process Associate (Voice Process)Job DescriptionLooking For Experienced Customer Support Voice Process Candidates in Leading MNC @KolkataOur Client is an American Business Services Company Specializing in Customer Engagement and Business PerformanceKey Responsibilities:Attending Calls & Resolving Customer Queries Over CallHandling Voice Process...


  • Kolkata, West Bengal, India 2coms Full time

    Pursue a career opportunity with a renowned BPO client in Kolkata!Our client is a leading provider of innovative information technology services and solutions, operating as a USD 3.9 billion company with over 105,200 professionals across 90 countries. They offer services to 788 global customers, including Fortune 500 companies.Job Details:Work on voice...


  • Kolkata, West Bengal, India 2coms Full time

    Job Title: Process Associate (Voice Process)Job Role:Delivering exceptional customer experiences through voice interactions.Resolving customer queries and concerns in a timely and professional manner.Requirements:Any UG / Graduate / Post Graduate With 1 yr & above experience in BPO.Excellent English communication skills (both speaking and writing).Ability to...


  • Kolkata, West Bengal, India 2coms Full time

    Job Title: Process Associate (Voice Process)Job Role :Voice Process.Attending calls & resolving customer queries over call.Shift: Rotational Shift/ Rotational Week OffRequirementsQualification: Any UG / Graduate / Post Graduate With 1 yr & above experience in BPO.EligibilityWillingness to work in Voice processMust have good English Communication skills (both...


  • Kolkata, West Bengal, India 2coms Full time

    Job OpportunityJob Title: Process Associate (Voice Process)Job Summary:We are seeking a highly motivated and experienced Process Associate to join our team at 2coms. As a Process Associate, you will be responsible for attending calls and resolving customer queries over the phone. Key Responsibilities:Attend calls and resolve customer queries in a timely and...


  • Kolkata, West Bengal, India 2coms Full time

    Job Title: Process Associate (Voice Process)Job SummaryOur Client, a leading American business services company specializing in Customer engagement and business performance, is seeking an experienced Voice Process Agent for their team in Kolkata. The ideal candidate will have a strong background in BPO and excellent English communication skills.Key...


  • Kolkata, West Bengal, India 2coms Full time

    Job Title:Process Associate (Voice Process)Job Role:Attending calls and resolving customer queries over the phone.Providing excellent customer service and support.Requirements:Qualification:Any undergraduate or graduate degree with 1 year or more of experience in a BPO.Eligibility:Willingness to work in a voice process environment.Excellent English...


  • Kolkata, West Bengal, India 2coms Full time

    Job Opportunity at 2comsWe are seeking a skilled Process Associate to join our team in Kolkata. As a Process Associate, you will be responsible for handling customer calls and providing excellent service.Key ResponsibilitiesTake customer calls and resolve issues in a timely and professional manner.Work in a rotational shift schedule, including night...


  • Kolkata, West Bengal, India 2coms Full time

    Job OverviewAs a Process Associate in our Voice Support team, you will play a critical role in delivering exceptional customer experiences. Our client, a leading American business services company, specializes in Customer engagement and business performance.Key Responsibilities:Attending calls and resolving customer queries over the phone.Providing accurate...


  • Kolkata, West Bengal, India 2coms Full time

    Job Title: Customer Support Voice AssociateJob Role: Handling customer queries, complaints, and requests over phone callsCompany Profile: 2coms is a multinational telecommunications holding company headquartered in London.Job Description: We are seeking a skilled Customer Support Voice Associate to join our team in Kolkata. As a Customer Support Voice...


  • Kolkata, West Bengal, India CapTalent HR Full time

    We are seeking a highly skilled Voice Process Specialist to join our team at CapTalent HR in Kolkata. For this role, we require a minimum of 1 year of experience in BPO with excellent communication skills in English and Hindi.Process Requirements:• Resolve customer queries via voice calls• Advanced Resolution Expert designation• Work from...


  • Kolkata, West Bengal, India CapTalent HR Full time

    Job OverviewWe are seeking a skilled Voice Process Specialist to join our team in Kolkata. The ideal candidate will have a minimum of 1 year of experience in BPO for Hindi with excellent communication skills in English.Key Responsibilities:Resolve customer queries via voice callsMeet performance targets and quality standardsCollaborate with the team to...


  • Kolkata, West Bengal, India CapTalent HR Full time

    **Job Title:** Voice Process @ Kolkata**Job Summary:** We are seeking a highly skilled and experienced Voice Process Specialist to join our team at CapTalent HR. As a Voice Process Specialist, you will be responsible for resolving customer queries via voice calls.**Key Responsibilities:Resolve customer queries via voice callsHave excellent verbal...


  • Kolkata, West Bengal, India 2coms Full time

    Explore Career Opportunities in Voice Process at 2coms.About the Role:We are seeking skilled Process Associates to join our Voice Process team at 2coms in Kolkata. As a Process Associate, you will be responsible for handling customer calls, providing excellent service, and working collaboratively with the team to achieve business objectives.Key...

  • Process Associate

    2 weeks ago


    Kolkata, West Bengal, India 2coms Full time

    Job Role OverviewOur company "2coms" is hiring for a Process Associate position in Voice Operations. The successful candidate will take calls over the phone, working in different time zones. This role involves rotational shifts and a week of rotational days off.Key ResponsibilitiesTake calls over the phone, working in different time zones.Work in rotational...


  • Kolkata, West Bengal, India 2coms Full time

    Job Title: Customer Service Process Associate - Voice SupportAbout the JobJoin 2coms as a Customer Service Process Associate - Voice Support, and be part of a dynamic team delivering exceptional customer experiences in the e-commerce sector. As a key member of our customer service team, you will be working closely with clients to resolve their queries and...


  • Kolkata, West Bengal, India 2coms Full time

    Job DescriptionJoin a Leading KOLKATA MNC as a Process Associate, Salary upto 3.8 lpaOur client, an American business services company specializing in customer engagement and business performance, is seeking a talented individual to fill the role of Process Associate in their Kolkata office.Key Responsibilities:Handling customer inquiries and providing...


  • Kolkata, West Bengal, India 2coms Full time

    About 2comsOur company is a leading American business services firm specializing in customer engagement and business performance.Job Title: Voice Process RepresentativeWe are seeking a talented individual to join our team as a Voice Process Representative in our Kolkata office.Key ResponsibilitiesCustomer Engagement: Handle calls from global clients and...