Business Process Associate

2 weeks ago


Kolkata, West Bengal, India 2coms Full time

Explore Career Opportunities in Voice Process at 2coms.

About the Role:

We are seeking skilled Process Associates to join our Voice Process team at 2coms in Kolkata. As a Process Associate, you will be responsible for handling customer calls, providing excellent service, and working collaboratively with the team to achieve business objectives.

Key Responsibilities:

Provide exceptional customer service through phone calls, ensuring high customer satisfaction.Work flexible schedules, including rotational shifts, to meet business needs.Develop strong analytical, presentation, and communication skills to excel in the Voice Process.

Requirements:

To be successful in this role, you must have:

  • Completed Undergraduate, Graduate, or Postgraduate studies.
  • Excellent English speaking and narration skills.
  • Strong analytical, presentation, and communication skills.
  • Willingness to work in Voice Process and adapt to changing business needs.

What We Offer:

  • Fixed Monthly Salary + Attractive Incentives
  • Rotational Shifts
  • Opportunity to work in a Top MNC like 2coms

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