Kolkata Voice Process Specialist
2 weeks ago
**Job Title:** Voice Process @ Kolkata
**Job Summary:** We are seeking a highly skilled and experienced Voice Process Specialist to join our team at CapTalent HR. As a Voice Process Specialist, you will be responsible for resolving customer queries via voice calls.
**Key Responsibilities:
- Resolve customer queries via voice calls
- Have excellent verbal communication skills in English and Hindi
- Work in 24/7 shifts
- Meet the typing speed and accuracy requirements
**Requirements:
- Minimum 1 year of experience in BPO
- Excellent verbal communication skills in English and Hindi
- Ability to work in 24/7 shifts
- Typing speed of 30WPM with 90% accuracy
**Interview Structure:
- HR round - General check
- OPS round General Check
- Typing Test
- P-Map Test
- Versant 4
- Client Round Video Call
**Salary and Benefits:** ₹245,000 per month
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