
Branch Operations Director
5 days ago
- Supervise staff interacting directly with customers, including recruiting, training, and scheduling personnel.
- Analyze sales reports and business metrics to identify areas needing improvement.
- Recommend strategic changes to enhance branch performance or introduce new products/services.
- Manage staff handling customer inquiries about bank offerings.
- Conduct workshops on topics like fraud prevention, security awareness, and customer service.
- Oversee day-to-day branch operations, including hiring staff and managing finances.
- Monitor staff performance to ensure they meet goals and adhere to company policies.
Requirements:
- Ability to meet business needs through product management, operations management, and team management.
- Knowledge of rules and regulations meeting industry standards.
- Operational skills to drive business growth.
- Leadership and organization skills to maintain business administration.
- Effective communication skills to align team tasks and motivate individuals.
- Strong decision-making and problem-solving skills to maintain work pace.
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