Branch Operations Manager

8 hours ago

Thrissur, Kerala, India beBeeOperations Full time ₹ 6,00,000 - ₹ 10,00,000

We are seeking a Branch Operations Manager to oversee daily branch activities, manage staff, ensure customer satisfaction, implement business strategies, maintain regulatory compliance, and support branch growth and profitability.

This role involves coordinating with our headquarters on key initiatives and reporting on branch performance. Key responsibilities include:

  • Managing day-to-day operations in the location
  • Resource management of hub for driver, gunman & custodian
  • Route planning, duty assigning and audit planning
  • Implementing tasks assigned by managers in line with client requirements
  • Ensuring timely withdrawal/collection and loading/depositing on the same day as intended
  • Planning, administering, monitoring & performing operations in line with agreed SLA
  • Carrying out surprise audits to ensure adherence of laid down processes by the team
  • Assisting ATM Executive to collect, collate, record & report day-to-day operations in prescribed layouts to managers, corporate & clients
  • Ensuring hassle-free operations by administering requirements to be available at time of operations
  • Roster preparation of crew as per route dispatch time
  • Maintaining hardcopy of Takeover & Handover of ATMs
  • Adhering all-risk mitigation procedures to avoid cash loss during operations
  • Timely dispatching of route from Branch/Vault Office
  • Following up with Vault officer/Bank Officials on issuance of cash to custodian for ATMs Replenishment
  • Briefing team on assigned tasks to perform, SOPs of operations

In this role, you will have the opportunity to develop your leadership skills, work in a dynamic environment, and contribute to the success of our organization.

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