Operations Director

2 days ago

Thrissur, Kerala, India beBeeLeadership Full time ₹ 9,00,000 - ₹ 15,00,000

Job Overview

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The primary objective of this role is to oversee and manage the daily operations of a base or branch. The Base Manager/Branch Manager will be responsible for driving business growth, ensuring efficient service delivery, and maintaining high levels of customer satisfaction.

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Key Responsibilities

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  • Develop and implement effective strategies to drive revenue growth and achieve assigned targets;">
  • Manage and optimize base/branch operations to ensure seamless service delivery and maximum efficiency;">
  • Maintain strong relationships with internal teams and external stakeholders to facilitate collaboration and communication;">
  • Lead and motivate sales and service colleagues to achieve individual and team goals;">
  • Monitor and control costs to ensure profitability and meet financial targets;">
  • Ensure compliance with all relevant policies, procedures, and regulatory requirements;">
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Requirements

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To be successful in this role, you will need to possess:

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  • A Bachelor's Degree in a related field and minimum 5 years of experience in sales, operations, team handling, and problem-solving;">
  • Strong leadership and management skills, with the ability to motivate and inspire teams;">
  • Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships;">
  • Proven track record of achieving business targets and driving revenue growth;">
  • Ability to work in a fast-paced environment and adapt to changing priorities;">
  • Knowledge of sales and operations processes, with a focus on delivering exceptional customer experiences.">
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Competencies

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This role requires the following competencies:

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  • Deliver results: Ability to deliver what's required;">
  • Act commercially: Uses business thinking;">
  • Manage self: Manage own emotions;">
  • Coach and develop: Coach and develop by giving practical support;">
  • Work with others: Work with others being a team player;">
  • Display leadership: Display leadership through communicating expectations & direction;">
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Benefits

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We offer a range of benefits that include:

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  • A competitive salary and bonus structure;">
  • Opportunities for career advancement and professional development;">
  • A comprehensive benefits package, including health insurance and retirement plans;">
  • A dynamic and supportive work environment;">
  • Recognition and rewards for outstanding performance.">
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