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Business Process Manager for Customer Service
2 months ago
We are seeking a seasoned Team Lead to oversee customer care operations in a BPO setting. Ideal candidate will have at least one year of experience in managing teams in voice-related operations. Key responsibilities include driving performance, client handling, and ensuring all KPIs and KRAs are met.
Requirements:
- Minimum one year of experience as a Team Lead in a Customer Care BPO
- Graduation mandatory
- Good client handling and team management skills
Work Details:
Location: Chennai, Velachery
Work Schedule: 6 days a week, 1 day off on Sunday
Salary: Up to 5 LPA