Customer Service Strategist

3 days ago


Chennai, Tamil Nadu, India DSP Eminence Consulting Services Full time

About DSP Eminence Consulting Services

">

At DSP Eminence Consulting Services, we are seeking a highly skilled Customer Service Strategist to lead our customer service team. This role is responsible for developing and implementing customer service strategies that align with the company's goals and objectives.

Key Responsibilities

  • Develop and implement customer service strategies that meet or exceed business objectives
  • Lead, mentor, and manage a high-performing team of customer service professionals
  • Foster a customer-centric culture that prioritizes service excellence at every touchpoint
  • Collaborate with cross-functional teams to ensure seamless customer experiences across all platforms

Requirements

  • 5+ years of experience in customer service leadership or strategy development
  • Proven track record of improving customer satisfaction and loyalty
  • Strong analytical and problem-solving skills
  • Excellent communication and leadership abilities

Compensation and Benefits

  • $80,000 - $120,000 per year, depending on experience
  • Comprehensive health insurance package
  • 401(k) matching program
  • Generous paid time off policy

Estimated Salary: $95,000/year



  • Chennai, Tamil Nadu, India DSP Eminence Consulting Services Full time

    Job SummaryWe are seeking a seasoned Customer Service Strategist to lead our customer service team and drive excellence in customer experience. This role requires a strong leader who can develop and implement strategies that align with our company goals and objectives.ResponsibilitiesDevelop and Implement Customer Service Strategies: Design and oversee...


  • Chennai, Tamil Nadu, India Verifitech Services - India Full time

    Job OverviewWe are seeking an experienced Senior Customer Success Strategist to join our team in Chennai, Tamil Nadu, India. This is a full-time role that requires 4 to 6 years of experience in customer success management.About the RoleThis mid-level position involves ensuring the success and satisfaction of key customers by managing and building strong...


  • Chennai, Tamil Nadu, India DSP Eminence Consulting Services Full time

    Job Description:Company OverviewDSP Eminence Consulting Services is a renowned consulting firm that delivers exceptional customer experiences.Job SummaryWe are seeking an experienced Customer Service Strategist & Experience Leader to lead our customer service team and develop strategies that drive business growth.Key Responsibilities:Customer Service...


  • Chennai, Tamil Nadu, India Virtusa Full time

    Virtusa is seeking an experienced Digital Content Strategist to join our team in Chennai, Tamil Nadu, India. As a Digital Content Strategist, you will play a crucial role in shaping our content strategy and driving business growth through compelling digital content.Job SummaryWe are looking for a highly skilled Digital Content Strategist with 3-5 years of...


  • Chennai, Tamil Nadu, India AssetPlus Full time

    Financial Services Strategist Job OverviewAt AssetPlus, we are seeking a highly skilled and experienced Financial Services Strategist to join our team. The ideal candidate will have 3+ years of experience in research, product, or business development functions within mutual funds, advisory, wealth management, private banks, financial media, or rating...


  • Chennai, Tamil Nadu, India DSP Eminence Consulting Services Full time

    Company Overview:DSP Eminence Consulting Services is a renowned consulting firm that excels in delivering exceptional customer experiences. We pride ourselves on fostering a culture of service excellence, ensuring seamless interactions across all platforms.Job Summary:We are seeking an experienced Customer Experience Strategist to lead our customer service...


  • Chennai, Tamil Nadu, India Verifitech Services - India Full time

    About the Role:We are seeking a skilled Customer Success Strategist to join our team at Verifitech Services - India. The ideal candidate will have a strong background in customer-facing roles and excellent communication skills.Responsibilities:Customer Engagement: Develop and maintain strong relationships with assigned customers, acting as their primary...


  • Chennai, Tamil Nadu, India Verifitech Services - India Full time

    About the Role:We are seeking a highly motivated and experienced Customer Success Strategist to join our team at Verifitech Services - India.Job Description:Develop Customer Relationships: Build strong relationships with assigned customers, acting as their primary point of contact. Proactively engage with them to understand their needs and provide guidance...


  • Chennai, Tamil Nadu, India dadha Full time

    Job OverviewWe're looking for a detail-oriented and strategic Customer Experience Growth Strategist to join our growth marketing team at dadha. The primary goal of this role is to leverage marketing automation tools to drive customer retention, engagement, and growth. You will be responsible for executing lifecycle marketing campaigns, setting up automation...


  • Chennai, Tamil Nadu, India Edvoy Full time

    About EdvoyEdvoy is a leading education technology company that enables students to achieve their academic goals through innovative solutions. As we continue to grow and expand our services, we are seeking a highly skilled Customer Onboarding and Retention Strategist to join our team.Job DescriptionWe are looking for a seasoned professional to design and...


  • Chennai, Tamil Nadu, India Netaxis IT Solutions Pvt Ltd Full time

    We are seeking a highly skilled Digital Content Strategist to join our team at Netaxis IT Solutions Pvt Ltd in Chennai, Tamil Nadu. This role involves driving brand awareness, creating compelling content, and executing marketing strategies across multiple channels.Job DescriptionThis is a full-time permanent position in the Marketing & Communication...


  • Chennai, Tamil Nadu, India Tata Consultancy Services Full time

    Tata Consultancy Services is a leading IT consulting company that specializes in helping businesses improve their performance through the effective use of technology.We are currently seeking an experienced Enterprise Server Strategist to join our team. As an Enterprise Server Strategist, you will be responsible for designing and implementing server...


  • Chennai, Tamil Nadu, India Endoor Sales And Service Full time

    About Endoor Sales And ServiceWe are an authorized dealer of Tata Pravesh in Nanganallur, Chennai.Job SummaryThis role is responsible for product demos to walk-in customers and ensuring a smooth sales experience.Key ResponsibilitiesConduct product demonstrations to potential customersCreate quotes for customer inquiriesProcess billing efficientlyMaintain the...


  • Chennai, Tamil Nadu, India Hapag-Lloyd AG Full time

    IT Service Excellence LeadWe are seeking a highly skilled IT Service Management Strategist to join our team at Hapag-Lloyd AG.About Hapag-LloydHapag-Lloyd is one of the world's leading liner shipping companies, with a fleet of 264 modern container ships and a total transport capacity of 2.0 million TEU.In the Liner Shipping segment, the Company has around...


  • Chennai, Tamil Nadu, India dadha Full time

    Job OverviewWe are seeking a skilled Customer Retention Marketing Strategist to join our growth marketing team at dadha. This role is critical in leveraging marketing automation tools to drive customer retention, engagement, and growth.Main Responsibilities:Lifecycle Marketing Campaigns:- Develop and execute lifecycle marketing campaigns using marketing...


  • Chennai, Tamil Nadu, India Straive Full time

    **Job Title:** Business Growth StrategistCompany Overview:Straive is seeking a talented Business Growth Strategist to spearhead our expansion efforts. As a key member of our team, you will be responsible for developing and implementing strategies to drive sustainable financial growth.About the Role:We are looking for an ambitious and energetic individual who...


  • Chennai, Tamil Nadu, India India Property Online Pvt Ltd Full time

    Job Title: Digital Product StrategistAbout the Role:We are seeking a skilled Digital Product Strategist to join our team at India Property Online Pvt Ltd.About You:As a Digital Product Strategist, you will be responsible for leading the development and enhancement of our e-commerce platform. This role requires strong expertise in understanding customer...


  • Chennai, Tamil Nadu, India dadha Full time

    Job OverviewWe are seeking a detail-oriented and strategic Customer Retention Strategist to join our growth marketing team at dadha. The primary goal of this role is to leverage marketing automation tools to drive customer retention, engagement, and growth.The ideal candidate will be responsible for executing lifecycle marketing campaigns, setting up...


  • Chennai, Tamil Nadu, India Unified Voice Communication Pvt Ltd Full time

    Job SummaryWe are seeking a highly skilled Key Account Strategist to join our team at Unified Voice Communication Pvt Ltd. As a Key Account Strategist, you will be responsible for managing existing accounts and developing new ones.About the RoleYou will lead a team in achieving sales revenue goals by acquiring new clients and ensuring customer...


  • Chennai, Tamil Nadu, India Sharda Motor Full time

    About the RoleWe are seeking a highly skilled Chief Sales Strategist to join our team at Sharda Motor. This is an exciting opportunity for a seasoned sales professional to drive business growth and lead our sales efforts.As Chief Sales Strategist, you will be responsible for developing and implementing sales strategies that align with our company goals. You...