Customer Service Strategist
8 hours ago
We are seeking a seasoned Customer Service Strategist to lead our customer service team and drive excellence in customer experience. This role requires a strong leader who can develop and implement strategies that align with our company goals and objectives.
Responsibilities- Develop and Implement Customer Service Strategies: Design and oversee initiatives to improve the end-to-end customer journey, enhancing overall customer satisfaction.
- Lead and Mentor the Team: Foster a customer-centric culture that prioritizes service excellence at every touchpoint, and build and lead a high-performing team of customer service professionals.
- Analyze and Improve: Identify pain points and areas for improvement through customer feedback, data analysis, and industry benchmarking, and communicate feedback to relevant internal stakeholders for continuous improvement.
- Education and Qualifications: Bachelor's degree in Business Administration or related field, and 5+ years of experience in customer service leadership roles.
- Skills and Qualifications: Proven track record of driving customer service excellence, ability to analyze complex problems and develop proactive solutions, and excellent communication and leadership skills.
- Competitive Salary: $80,000 - $110,000 per year, based on experience.
- Benefits Package: Comprehensive health insurance, 401(k) matching, and paid time off.
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Customer Success Strategist
3 weeks ago
Chennai, Tamil Nadu, India Verifitech Services - India Full timeJob OverviewWe are seeking an experienced Senior Customer Success Strategist to join our team in Chennai, Tamil Nadu, India. This is a full-time role that requires 4 to 6 years of experience in customer success management.About the RoleThis mid-level position involves ensuring the success and satisfaction of key customers by managing and building strong...
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Customer Service Strategist
3 weeks ago
Chennai, Tamil Nadu, India DSP Eminence Consulting Services Full timeJob Description:Company OverviewDSP Eminence Consulting Services is a renowned consulting firm that delivers exceptional customer experiences.Job SummaryWe are seeking an experienced Customer Service Strategist & Experience Leader to lead our customer service team and develop strategies that drive business growth.Key Responsibilities:Customer Service...
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Digital Content Strategist for IT Services
1 month ago
Chennai, Tamil Nadu, India Virtusa Full timeVirtusa is seeking an experienced Digital Content Strategist to join our team in Chennai, Tamil Nadu, India. As a Digital Content Strategist, you will play a crucial role in shaping our content strategy and driving business growth through compelling digital content.Job SummaryWe are looking for a highly skilled Digital Content Strategist with 3-5 years of...
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Financial Services Strategist
8 hours ago
Chennai, Tamil Nadu, India AssetPlus Full timeFinancial Services Strategist Job OverviewAt AssetPlus, we are seeking a highly skilled and experienced Financial Services Strategist to join our team. The ideal candidate will have 3+ years of experience in research, product, or business development functions within mutual funds, advisory, wealth management, private banks, financial media, or rating...
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Customer Experience Strategist
2 weeks ago
Chennai, Tamil Nadu, India DSP Eminence Consulting Services Full timeCompany Overview:DSP Eminence Consulting Services is a renowned consulting firm that excels in delivering exceptional customer experiences. We pride ourselves on fostering a culture of service excellence, ensuring seamless interactions across all platforms.Job Summary:We are seeking an experienced Customer Experience Strategist to lead our customer service...
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Customer Success Strategist
1 month ago
Chennai, Tamil Nadu, India Verifitech Services - India Full timeAbout the Role:We are seeking a skilled Customer Success Strategist to join our team at Verifitech Services - India. The ideal candidate will have a strong background in customer-facing roles and excellent communication skills.Responsibilities:Customer Engagement: Develop and maintain strong relationships with assigned customers, acting as their primary...
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Customer Success Strategist
3 weeks ago
Chennai, Tamil Nadu, India Verifitech Services - India Full timeAbout the Role:We are seeking a highly motivated and experienced Customer Success Strategist to join our team at Verifitech Services - India.Job Description:Develop Customer Relationships: Build strong relationships with assigned customers, acting as their primary point of contact. Proactively engage with them to understand their needs and provide guidance...
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Customer Success Strategist
4 weeks ago
Chennai, Tamil Nadu, India Verifitech Services - India Full timeAbout Verifitech Services - IndiaWe are a leading provider of background verification services, dedicated to delivering exceptional client satisfaction and driving business growth.Job OverviewAs a Customer Success Strategist at Verifitech Services - India, you will be responsible for building and maintaining strong relationships with our clients, ensuring...
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Digital Content Strategist for IT Services
3 weeks ago
Chennai, Tamil Nadu, India Netaxis IT Solutions Pvt Ltd Full timeWe are seeking a highly skilled Digital Content Strategist to join our team at Netaxis IT Solutions Pvt Ltd in Chennai, Tamil Nadu. This role involves driving brand awareness, creating compelling content, and executing marketing strategies across multiple channels.Job DescriptionThis is a full-time permanent position in the Marketing & Communication...
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Customer Onboarding and Retention Strategist
3 weeks ago
Chennai, Tamil Nadu, India Edvoy Full timeAbout EdvoyEdvoy is a leading education technology company that enables students to achieve their academic goals through innovative solutions. As we continue to grow and expand our services, we are seeking a highly skilled Customer Onboarding and Retention Strategist to join our team.Job DescriptionWe are looking for a seasoned professional to design and...
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Enterprise Server Strategist
4 days ago
Chennai, Tamil Nadu, India Tata Consultancy Services Full timeTata Consultancy Services is a leading IT consulting company that specializes in helping businesses improve their performance through the effective use of technology.We are currently seeking an experienced Enterprise Server Strategist to join our team. As an Enterprise Server Strategist, you will be responsible for designing and implementing server...
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Business Growth Strategist
4 weeks ago
Chennai, Tamil Nadu, India Straive Full time**Job Title:** Business Growth StrategistCompany Overview:Straive is seeking a talented Business Growth Strategist to spearhead our expansion efforts. As a key member of our team, you will be responsible for developing and implementing strategies to drive sustainable financial growth.About the Role:We are looking for an ambitious and energetic individual who...
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IT Service Management Strategist
3 weeks ago
Chennai, Tamil Nadu, India Hapag-Lloyd AG Full timeIT Service Excellence LeadWe are seeking a highly skilled IT Service Management Strategist to join our team at Hapag-Lloyd AG.About Hapag-LloydHapag-Lloyd is one of the world's leading liner shipping companies, with a fleet of 264 modern container ships and a total transport capacity of 2.0 million TEU.In the Liner Shipping segment, the Company has around...
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Digital Product Strategist
3 weeks ago
Chennai, Tamil Nadu, India India Property Online Pvt Ltd Full timeJob Title: Digital Product StrategistAbout the Role:We are seeking a skilled Digital Product Strategist to join our team at India Property Online Pvt Ltd.About You:As a Digital Product Strategist, you will be responsible for leading the development and enhancement of our e-commerce platform. This role requires strong expertise in understanding customer...
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Customer Retention Marketing Strategist
1 week ago
Chennai, Tamil Nadu, India dadha Full timeJob OverviewWe are seeking a skilled Customer Retention Marketing Strategist to join our growth marketing team at dadha. This role is critical in leveraging marketing automation tools to drive customer retention, engagement, and growth.Main Responsibilities:Lifecycle Marketing Campaigns:- Develop and execute lifecycle marketing campaigns using marketing...
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Customer Retention Strategist
5 days ago
Chennai, Tamil Nadu, India dadha Full timeJob OverviewWe are seeking a detail-oriented and strategic Customer Retention Strategist to join our growth marketing team at dadha. The primary goal of this role is to leverage marketing automation tools to drive customer retention, engagement, and growth.The ideal candidate will be responsible for executing lifecycle marketing campaigns, setting up...
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Customer Service Specialist
4 weeks ago
Chennai, Tamil Nadu, India Endoor Sales And Service Full timeAbout Endoor Sales And ServiceWe are an authorized dealer of Tata Pravesh in Nanganallur, Chennai.Job SummaryThis role is responsible for product demos to walk-in customers and ensuring a smooth sales experience.Key ResponsibilitiesConduct product demonstrations to potential customersCreate quotes for customer inquiriesProcess billing efficientlyMaintain the...
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Key Account Strategist
3 weeks ago
Chennai, Tamil Nadu, India Unified Voice Communication Pvt Ltd Full timeJob SummaryWe are seeking a highly skilled Key Account Strategist to join our team at Unified Voice Communication Pvt Ltd. As a Key Account Strategist, you will be responsible for managing existing accounts and developing new ones.About the RoleYou will lead a team in achieving sales revenue goals by acquiring new clients and ensuring customer...
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Enterprise IT Strategist
3 weeks ago
Chennai, Tamil Nadu, India Flexzo HR Services Pvt Ltd. Full timeRole OverviewAs an Enterprise IT Strategist at Flexzo HR Services Pvt Ltd, you will play a pivotal role in shaping our internal control systems and ERP processes.
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Chief Sales Strategist
3 weeks ago
Chennai, Tamil Nadu, India Sharda Motor Full timeAbout the RoleWe are seeking a highly skilled Chief Sales Strategist to join our team at Sharda Motor. This is an exciting opportunity for a seasoned sales professional to drive business growth and lead our sales efforts.As Chief Sales Strategist, you will be responsible for developing and implementing sales strategies that align with our company goals. You...