
Enterprise Account Director
2 days ago
About the Role:
We are seeking a highly experienced Key Account Strategy and Operations Executive to lead all operational aspects of our enterprise account.
- Account Management and Stakeholder Engagement:
- Develop strategic focus by defining overarching mission, goals, and success metrics in alignment with customer vision
- Influence and educate customer executives to understand how to transform care delivery and improve patient experience
- Build trusted relationships with key account stakeholders and executive sponsors
- Negotiate contracts and manage complex negotiations
- Operational Excellence:
- Oversee daily operations of the enterprise account, ensuring alignment with established targets and quality standards
- Monitor and analyze key metrics to ensure efficient and timely completion of tasks
- Identify inefficiencies in operations processes and implement strategies for continuous improvement
- Strategic Leadership:
- Work closely with leadership on special projects and initiatives that drive organizational growth
- Provide strategic counsel and insights on key clinical and operational initiatives
- Anticipate and proactively address challenges and opportunities
Requirements:
- 6-8 years of professional experience in healthcare companies and startups
- Experience in zero-to-one environments
- Bachelor's degree required, Master's degree in Healthcare Administration or Business Administration preferred
- Demonstrated success in US healthcare setting
The ideal candidate will have a deep understanding of US healthcare operations, regulations, and reimbursement models, as well as exceptional stakeholder management abilities and executive presence.
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