Enterprise Account Manager

About SalaryBox:

SalaryBox is a solution that makes employee management effortless. Our product offers a range of features, from time and attendance tracking to employee payments, and much more. We help small businesses manage their payroll by eliminating the hassle of manual, paper-based processes with our service. You'll always know what you owe employees when payments are due, and who's been paid. With our automated system, you can have your payroll processed in seconds, right from the palm of your hands.

Our customers enjoy peace of mind knowing their company is following all regulations. Founded in 2020, we have raised capital from top-tier investors including Y Combinator, DoorDash Inc.s Gokul Rajaram, former Tinder and Spotify executive Sriram Krishnan and former Facebook executive Anand Chandraskeran. Our values are rooted in Customer Empathy & a relentless obsession with Product Innovation. Our passion to build an extremely useful and usable product has helped us grow significantly within a small span of time.

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About the Role:

We are seeking a dynamic and results-driven Enterprise Account Manager to own and grow relationships with our key enterprise clients. This role is focused on maximizing revenue through strategic account management, upsell and cross-sell initiatives, and long-term client retention. You will act as a trusted advisor to executives and decision-makers, ensuring our solutions continuously deliver measurable business value.

Key Responsibilities:

• Serve as the primary relationship owner for enterprise accounts, addressing client needs, escalations, and business priorities.

• Drive revenue growth by identifying, developing, and executing upsell and cross-sell opportunities within assigned accounts.

• Acquire and expand enterprise accounts to contribute directly to Monthly Recurring Revenue (MRR) growth.

• Build and nurture C-level and senior stakeholder relationships, positioning our solutions as essential to their business success.

• Partner with Sales, Product, and Customer Success teams to deliver seamless onboarding, adoption, and value realization.

• Conduct quarterly business reviews (QBRs) and performance check-ins with clients to measure ROI, strengthen partnerships, and uncover new opportunities.

• Lead the implementation of new enterprise clients, including system setup, training, and ongoing engagement.

• Monitor account health metrics and proactively address risks to ensure high retention and client satisfaction.

• Provide feedback to internal teams on product enhancements and market needs to support continuous improvement.

Who We're Looking For:

• 2+ years of experience in B2B SaaS account management, enterprise sales, or client success with a proven record of revenue growth.

• Strong consultative selling skills and the ability to position solutions to address client pain points.

• Demonstrated ability to engage and influence C-level executives and senior decision-makers.

• Track record of meeting or exceeding revenue targets through upselling, cross-selling, and account expansion.

• Excellent verbal and written communication skills with the ability to craft compelling value propositions.

• Proficiency in CRM systems and sales engagement platforms.

• Strong organizational skills with the ability to manage multiple high-value accounts simultaneously.

• Flexibility to work across time zones and willingness to travel as required.

• Preferred: Experience in cloud technology, IT/ITeS, or enterprise SaaS industries.

Job Type: Full-time

Application Question(s):

• What is your current CTC?
• How many years of B2B SaaS sales experience do you have?
• Are you comfortable with relocating and working from office?
• What is your expectated CTC?
• What is your notice period?

Experience:

• Enterprise sales: 2 years (Required)

Work Location: In person