Sales Operations Lead

1 week ago


Chennai, Tamil Nadu, India Newage Software & Solutions Full time

Newage Software & Solutions is a leading provider of technology solutions for the freight forwarding and transportation industry. We are seeking an experienced Sales Operations Lead to join our team.

About the Role

The Sales Operations Lead will be responsible for creating a training plan for Zoho CRM usage and educating IS/SM/RSM on accurate usage of the fields. The successful candidate will also be the Zoho CRM Admin, building workflows and handling integrations with different tools for seamless information exchange.

We estimate the salary for this role to be around $120,000 per annum, depending on location and experience.

Key Responsibilities
  • Create a training plan for Zoho CRM usage and educate IS/SM/RSM on accurate usage of the fields.
  • Be the Zoho CRM Admin to build workflows and handle integrations with different tools for seamless information exchange.
  • Manage database/list sources like Apollo, Zoominfo, Zoho, Lusha, and retrieve relevant decisionmaker contacts for sending marketing campaigns.
  • Assist Sales Ops in territory management, data planning and prepare weekly tracker with Sales Ops.
  • Provide reporting & Dashboarding on customer adoption, sentiment, advocacy, and business results.
Requirements
  • 5-8 years of experience in a B2B SaaS company as a GTM/Sales Operations, CRM management, data analysis and reporting.
  • Well versed with Sales Leadership Dashboards, Data and Sales Report, Performance.
  • CRM Management.
  • Process building and improvements.
  • Data Management and Reporting.
  • Email and WhatsApp campaign execution.


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