Call Center Sales Manager Lead

15 hours ago


Chennai, Tamil Nadu, India LEMONPEAK Full time

Lemonpeak, a leading provider of software solutions and technology services, seeks an experienced Call Center Sales Manager to lead our sales operations team in Chennai.

As a seasoned professional with at least 7 years of experience in call center management or sales operations, you will be responsible for driving sales strategy, analyzing call center metrics, and implementing process improvements to enhance customer satisfaction and sales performance.

This is a full-time on-site role that requires strong leadership skills to motivate and develop a team of sales representatives. Your day-to-day tasks will include managing the sales team, coaching, and mentoring them to meet targets.

The ideal candidate will have in-depth knowledge of call center operations, sales processes, and performance metrics. A proven track record of driving sales and meeting targets is essential, as well as excellent communication and interpersonal skills.

We offer a competitive salary of $65,000 - $85,000 per annum, depending on experience, plus benefits, including health insurance, paid time off, and opportunities for career growth and development.

To succeed in this role, you will need:

  • a Bachelor's degree in Business Administration or a related field (MBA preferred)
  • experience in using CRM software and call center management tools
  • ability to analyze data, identify trends, and implement process improvements
  • experience in developing sales strategies and implementing sales initiatives

Lemonpeak prioritizes a people-centric work atmosphere, offering career development plans and opportunities to collaborate with industry experts. As an employee, you'll have the chance to work on global projects while maintaining a healthy work-life balance.


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