Call Center Head

4 weeks ago


Chennai, Tamil Nadu, India Krea eKnowledge Pvt Ltd Full time

This is a remote position as Head of Call Center Operations at Krea eKnowledge Pvt Ltd.

Roles and Responsibilities:

Key Responsibilities:

  • Building and maintaining project management processes.
  • Collecting primary and secondary data.
  • Validating information with defined quality parameters.
  • Maintaining processes and ensuring complete information of people.
  • Ensuring the target of quality information is achieved.

Key Requirements:

  • Any Graduate with team leadership experience.
  • Excellent communication skills.
  • Ability to prioritize work within tight operational deadlines.
  • Strong attention to detail.
  • High proficiency in Microsoft Excel and Word.

Candidates should be flexible with work from office and work from home setup.



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