Inside Sales Account Associate/ Telly Sales

2 weeks ago


Mumbai, Maharashtra, India UPS Full time

Job Description

The Inside Sales department at UPS is responsible for increasing revenue in the Middle Market segment. This team calls existing customers to identify opportunities for additional UPS services. Inside Sales collaborates with other departments to develop strategies for obtaining new business and retaining existing customers.

Job Summary

The Enterprise Account Inside Sales Representative is responsible for retaining and growing customer business. They use available resources to learn customers' businesses, identify business needs, and proactively contact customers to position UPS's products and services to meet their needs.

Key Responsibilities

  • Performs pre-call customer research and sales strategy development
  • Maintains industry knowledge and addresses customer business needs
  • Manages accounts and resolves customer issues
  • Completes administrative tasks

Requirements

  • Graduate degree
  • Good language written and oral skills in English and 1 regional language
  • 3 years of experience, with a minimum of 2 years in direct sales or core inside sales activity with a sales plan
  • Proven selling skills to gain new and penetration business

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.


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