Sales Support Associate

4 weeks ago


Mumbai, Maharashtra, India TeamViewer Full time

About the Role

We are seeking a highly skilled Sales Support Associate to join our TeamViewer team in Mumbai. As a Sales Support Associate, you will work closely with our key account managers and inside sales team to provide exceptional support and assistance in processing orders and other tasks leading up to the sale.

Key Responsibilities

  • Assist with the processing of orders using our CRM system and ERP system.
  • Support our Channel and Enterprise Sales teams in the EMEA Region.
  • Process orders and create quotations in collaboration with account managers.
  • Respond to partner queries via email and ticketing system.
  • Maintain data quality in CRM and other systems.

Requirements

  • Experience working in a customer service or administrative role, ideally supporting a sales team or agent.
  • Demonstrated experience using a CRM tool or ERP system (Microsoft Dynamics 365 is advantageous).
  • Strong oral and written fluency in English (other European languages are a bonus).
  • Ability to build rapport and communicate effectively with internal and external clients.
  • Forward-thinking, solution-focused, and a team player.

What We Offer

  • Competitive compensation package including company bonus, stock-based options, and regular salary reviews.
  • Opportunity to attend events including the F1 and Manchester United games.
  • Flexible working arrangements with our optional hybrid work from home program.

About TeamViewer

We are a leading global provider of remote access and support solutions. Our team is passionate about delivering exceptional customer experiences and driving business growth.



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