Call Center Representative

11 hours ago


Hyderabad Secunderabad Telangana, India beBeeCustomer Full time ₹ 2,50,000 - ₹ 7,50,000

As a Voice Process Agent, you will play a vital role in managing inbound and outbound calls. Your primary objective will be to deliver exceptional customer service by addressing customer inquiries, providing accurate information, resolving issues promptly, and ensuring overall satisfaction.

The ideal candidate for this position will possess excellent verbal communication skills, active listening abilities, and the capacity to handle high call volumes while maintaining composure under pressure. A strong background in customer service, preferably in a call center environment, is essential.

You should have proficiency in computer skills and experience with CRM software. Additionally, you should be able to work effectively as part of a team and independently as needed. Furthermore, fluency in English is mandatory; proficiency in additional languages may be an added advantage.

Applicants with a high school diploma or equivalent are eligible to apply. However, further education in relevant fields is highly desirable. If you possess the required skills and qualifications, we encourage you to apply for this exciting opportunity.



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