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3 days ago
Our ideal candidate is a data-driven and creative marketer who can develop strategies to prevent user churn and reactivate lapsed listeners.
Key Responsibilities:- At-Risk User Intervention (Churn Prevention):
- Identify Churn Signals: Work with the data team to leverage predictive models and your own analysis to identify listeners showing signs of disengagement or a high risk of churning.
- Champion Qualitative Insights: Go beyond numbers to understand why users churn and develop retention strategies that address their needs.
- Develop Data-Driven Solutions: Analyze data, design experiments, and measure the impact of your work on our user base.
- Strategic Partnerships:
- Collaborate with cross-functional teams to drive user retention initiatives.
- Communicate effectively with stakeholders to ensure alignment and support.
- Performance Measurement:
- Track key metrics to measure the success of user retention efforts.
- Use data insights to inform future strategies and optimize results.
As a Senior Listener Retention Specialist, you will have the opportunity to make a significant impact on our business by developing and implementing effective user retention strategies. If you are a motivated and analytical professional who is passionate about driving business results, we encourage you to apply for this exciting role.
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