Client Relationship Manager

4 weeks ago


Delhi, Delhi, India Snaphunt Full time

The Opportunity

We are seeking a highly skilled Client Servicing professional to join our team at Snaphunt. As a Client Servicing professional, you will be responsible for delivering exceptional service standards and advice to clients for their enquiries, complaints, and other service-related issues.

The Role

  • Act as the primary point of contact and provide expert advice to clients on their service-related queries.
  • Work closely with internal stakeholders to resolve client issues and improve service delivery.
  • Perform root cause analysis of issues and identify opportunities for improvement.
  • Develop account plans to enhance service delivery and meet client expectations.

The Requirements

  • At least 2 years of experience in a similar role within Media and Entertainment.
  • Excellent interpersonal and communication skills with the ability to work with multiple stakeholders.
  • Working knowledge of communication skills, computer fundamentals, lead generation, and convincing skills.
  • Strong networking and relationship-building skills.
  • Ability to find creative solutions to problems and adapt to changing environments.

About the Employer

Our client is a well-established company with a strong track record of performance, operating across 8 countries with 12 business verticals and a team of 7500 employees.



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