
HR Operations Manager
2 days ago
Job Overview
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- As a seasoned professional, you will be responsible for overseeing end-to-end processing tasks, including document review, profile activation, offer letter creation, and support ticket escalation.">
- You will also coordinate post-orientation steps for new hires, ensuring a seamless onboarding experience.">
- Effective communication is key in this role, requiring strong interpersonal and written skills to engage with internal and external stakeholders.">
Key Responsibilities:
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- Manage a portfolio of tasks, prioritizing deadlines and deliverables while maintaining high accuracy standards.">
- Collaborate with clients to understand their expectations and requirements, driving quality improvements through effective communication.">
- Perform quality checks and self-audit work to ensure the highest level of precision and attention to detail.">
- Develop and share reports as needed, providing actionable insights to inform business decisions.">
Teamwork and Collaboration:
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- Cultivate a collaborative environment by working closely with team members to enhance overall performance and drive adherence to quality standards.">
- Identify and eliminate errors, fostering a culture of continuous improvement.">
- Engage in ongoing professional development to stay abreast of industry best practices, methodologies, and technologies.">
- Demonstrate exceptional interpersonal and communication skills to effectively manage relationships with colleagues and clients.">
Time Management:
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- Respond promptly and thoroughly to requests, findings, and communications, ensuring timely completion and accuracy.">
- Effectively manage multiple tasks, meeting deadlines and adhering to SLAs and organizational standards.">
Qualifications:
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- Bachelor's degree (required).">
- At least 25 years of experience in HR Operations, specifically in offer management (preferably for the US region).">
- Familiarity with HR administrative processes, ATS, and HRIS tools.">
- Proficiency in MS Office (Word, Excel) and Adobe Acrobat.">
- Strong verbal and written communication skills.">
- Experience in creating and handling Excel reports.">
Requirements:
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- Excellent Excel Skills.">
- Strong Communication.">
- ATS and HRMS Tool knowledge.">
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