Hr Operations

2 weeks ago

Gurgaon, Haryana, India NTT DATA Full time

HR Operations Administration Senior AssociateRole Responsibilities Individuals here have a comprehensive knowledge of the policies and procedures for their work area Their work may require discretion and independent judgment for non-routine matters However the primary focus of work activity is predominately routine Provides first level support in response to more complex employee supervisor and manager questions Resolves escalated questions from less experienced staff Engages with HR generalist HRBP to resolve systemic and or more complex issues Tracks status of outstanding issues May perform as a specialist in one or more HR disciplines Provides daily HR Operational support to employees in UK Provides routine administrative support including the preparation of correspondence reports meetings coordination and employee file maintenance Answer standard questions interpreting policies and helping resolve work-related issues concerns Assists with the on-boarding of new employees by preparing the new hire package and other first day items requirements Assists with maintaining HR information documents forms policies etc Assists with Offboarding ensuring system payroll information is updated and relevant communication is sent timely Skills Good understanding of HR policies practices and administrative guidelines Prior experience of HR Master Data maintenance in SuccessFactors or SAP Good client service skills including ability to handle issues in a timely and professional manner Good PC and MS Office application skills Advance knowledge of excel Good project and time management skills High quality oral and written communication skills Proven high levels of tact diplomacy and confidentiality Ability to work independently take initiative to make decisions when required Typical Years of Experience Typically requires 2-4 years relevant experience preferably in a role for HR Operations for UK regions Working Hours UK shift timings Qualifications Minimum Graduate in any discipline from a reputed university Solid skills in MS Office Excel Outlook PowerPoint Preferences Prior experience of HR Ops role supporting UK Any certification degree in HR will be given preference Solid communication and interpersonal skills High level of accuracy and attention to detail

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