Customer Support Team Lead
1 week ago
We are looking for a highly skilled Customer Support Team Lead to manage a team of representatives who will provide exceptional customer service and after-sales support at Talent Integrators.
About the Role:- Oversee the daily operations of the customer service process, ensuring seamless communication with customers.
- Mentor and develop the skills of a team of customer support representatives.
- Analyze and resolve customer complaints efficiently.
- Develop and implement effective policies and procedures.
- Create comprehensive training programs to enhance service delivery standards.
- Select and hire top talent for the team.
- Maintain high-quality assurance by conducting regular surveys and providing constructive feedback.
- Stay up-to-date on product knowledge to deliver exceptional customer support.
The ideal candidate must be an excellent communicator with strong leadership skills. Female candidates with B.tech qualification and minimum 32 years of age are encouraged to apply.
Talent Integrators offers a competitive salary of ₹800,000 per annum for this position.
-
Customer Support Team Lead
1 month ago
Gurgaon, Haryana, India AiSensy Full timeAbout AiSensy AiSensy is a cutting-edge WhatsApp-based marketing and engagement platform that empowers businesses to grow their revenues through innovative WhatsApp solutions. Key Highlights: • Enabling 50,000+ businesses with WhatsApp engagement and marketing • 400cr+ WhatsApp messages exchanged between businesses and users via AiSensy •...
-
Customer Support Team Lead
1 month ago
Gurgaon, Haryana, India Agrim Full timeAbout AgrimWe're a leading B2B e-commerce platform transforming the Agri-input landscape. Our cutting-edge platform connects retailers and small distributors with a diverse range of products, including seeds, pesticides, fertilizers, and agro tools. With a nationwide presence and a catalog of over 29,000+ SKUs from more than 500 brands, we thrive on...
-
Customer Support Team Lead
4 weeks ago
Gurgaon, Haryana, India Agrim Full timeAbout AgrimAgrim is a cutting-edge B2B e-commerce platform transforming the Agriinput landscape. We connect retailers and small distributors with a diverse range of products, including seeds, pesticides, fertilizers, and agro tools. Operating nationwide, our catalog features over 29,000 SKUs from more than 500 brands. We thrive on understanding and meeting...
-
Customer Service Team Lead
1 month ago
Gurgaon, Haryana, India Talent Integrators Full timeWe are seeking a highly skilled Customer Service Team Lead to oversee the customer service process and manage a team of representatives who will offer excellent customer service and after-sales support.Key Responsibilities:Leading a team of customer support representatives to deliver exceptional service.Developing and implementing customer service strategies...
-
Customer Service Team Lead
1 month ago
Gurgaon, Haryana, India Secretto Full timeWe are seeking a skilled Customer Service Team Lead to oversee the delivery of exceptional customer service and after-sales support. As a key member of our team, you will be responsible for managing a team of representatives, creating policies and procedures, and ensuring the highest level of customer satisfaction.Key Responsibilities:Leading a team of...
-
Customer Service Team Lead
3 weeks ago
Gurgaon, Haryana, India Talent Integrators Full timeWe are seeking a dedicated Customer Service Team Lead to oversee the customer support process and manage a team of representatives.Key Responsibilities:Team Management: Direct and motivate a team of customer support representatives to deliver exceptional service.Customer Service Process: Oversee the end-to-end customer service process, ensuring timely and...
-
Tech Support Team Lead
1 day ago
Gurgaon, Haryana, India FieldAssist Full timeCompany Overview: FieldAssist is a SaaS-based technology platform transforming the route-to-market capabilities of CPG companies across the value chain.About Us: Headquartered in Gurugram, India, and with clients in 10 countries in Asia and Africa, FieldAssist is a 'Proud Partner to Great Brands,' delivering ready insights and powering GTM strategies for...
-
Technical Support Team Lead
4 weeks ago
Gurgaon, Haryana, India Taboola Full timeTaboola, a leading content discovery platform, is seeking a Technical Support Team Lead to develop and lead a high-performing team providing expert services to customers. As a Technical Support Team Lead, you will be responsible for leading a team that provides 24/7 support to customers, troubleshooting complex issues related to Taboola's Advertiser Platform...
-
Technical Support Team Lead
3 weeks ago
Gurgaon, Haryana, India Taboola Full timeTaboola, the world's largest content recommendation platform, is seeking a Technical Support Team Lead to lead an exceptional advertising support team. In this role, you will lead an India-based team providing 24/7 expert services to Taboola's customers, troubleshooting complex issues related to the Taboola Advertiser Platform and technologies. You will...
-
Customer Service Team Lead
3 weeks ago
Gurgaon, Haryana, India Secretto Full timeWe are looking for a qualified Customer Service Team Lead to manage a team of representatives who will offer excellent customer service and after-sales support to customers of Secretto. You will create policies and procedures and oversee the customer service provided by the team.Key Responsibilities:Oversee the management of a team of customer service...
-
Gurgaon, Haryana, India Taboola Full timeJob SummaryWe are seeking a highly motivated Technical Support Team Lead to join our team at Taboola, the world's leading content discovery platform. As a Technical Support Team Lead, you will be responsible for leading an amazing advertising support team in India, providing 24*7 expert services to our customers.About UsTaboola is the largest content...
-
Technical Support Team Lead
4 weeks ago
Gurgaon, Haryana, India Taboola Full timeTaboola, the world's leading content discovery platform, is seeking a highly skilled Technical Support Team Lead to join our team. In this role, you will lead a team of technical support specialists providing expert services to our customers, troubleshooting complex issues related to our Advertiser Platform and technologies.Key Responsibilities:Lead a team...
-
Technical Support Team Lead – Advertiser
1 month ago
Gurgaon, Haryana, India Taboola Full timeTaboola, the world's leading content discovery platform, is seeking a highly skilled Technical Support Team Lead to lead an amazing advertising support team. In this role, you will lead an India-based team providing 24*7 expert services to Taboola's customers, troubleshooting complex issues related to Taboola Advertiser Platform and technologies. You will...
-
Senior Customer Service Team Lead
1 week ago
Gurgaon, Haryana, India Secretto Full timeWe are seeking an experienced Senior Customer Service Team Lead to oversee the customer service process and manage a team of representatives at Secretto. As a key member of our support team, you will be responsible for creating policies and procedures, resolving customer complaints, and planning training and standardization of service...
-
Customer DevOps Engineer Team Lead
3 weeks ago
Gurgaon, Haryana, India Nexthire Full time**Job Title:** Team Leader – Customer DevOps Engineering**Job Description:** We are seeking a highly skilled Team Leader – Customer DevOps Engineering to lead and guide a team of DevOps engineers in building and maintaining cutting-edge security solutions. The successful candidate will oversee daily operations, support team development, manage project...
-
Technical Support Team Lead
3 weeks ago
Gurgaon, Haryana, India Taboola Full timeJob SummaryWe are seeking a highly skilled Technical Support Team Lead to join our Advertiser Platform team at Taboola.About the RoleIn this key leadership position, you will lead a team of technical support professionals in providing expert services to our customers, troubleshooting complex issues, and collaborating with cross-functional teams to drive...
-
Customer Service Team Lead
4 weeks ago
Gurgaon, Haryana, India EMPLOYMENT MANTRAS Full timeCCE Team OverviewAt EMPLOYMENT MANTRAS, we are seeking an experienced Customer Service Team Lead to oversee our CCE operations. As a key member of our team, you will be responsible for managing a team of representatives, overseeing the customer service process, and resolving customer complaints.ResponsibilitiesLead a team of customer service representatives...
-
Customer Service Team Lead
3 weeks ago
Gurgaon, Haryana, India Remote Peaks Full timeAbout the RoleWe are seeking a highly skilled Senior Customer Support Executive to join our team at Remote Peaks in India. As a hybrid role, you will be the backbone of our customer service operations, handling queries through calls, chats, and emails.Key ResponsibilitiesSupervise and guide the customer support team, providing leadership and direction to...
-
Customer Support Voice Experience Team Member
3 weeks ago
Gurgaon, Haryana, India 2coms Full timeAbout The RoleWe are seeking an experienced Customer Support Voice Experience Team Member to join our team at 2coms in Gurgaon. Our client is a global professional services company with leading capabilities in digital, cloud, and security.Job SummaryThe Customer Support Voice Experience Team Member will be responsible for delivering exceptional customer...
-
Gurgaon, Haryana, India Taboola Full timeTaboola, the world’s largest content recommendation platform, is looking for a seasoned Technical Support Team Lead to lead an exceptional advertising support team in India. This role involves leading a 24/7 expert services team that troubleshoots complex issues related to Taboola’s Advertiser Platform and technologies.In this position, you will...