Global HR Operations Expert

2 days ago


Ajmer, Rajasthan, India beBeeHR Full time ₹ 15,00,000 - ₹ 20,10,000

Job Role: Global HR Operations Expert

This key position leads the delivery of efficient and scalable HR services across global operations.

The role is pivotal in driving transformation through process standardization and data-driven insights. The manager will collaborate with global teams to ensure seamless service delivery, compliance, and continuous improvement within a shared services framework.

Key Responsibilities:

  • Manage end-to-end HR operations including onboarding, offboarding, payroll, benefits, and employee lifecycle processes across global entities.
  • Ensure consistent and high-quality service delivery aligned with defined SLAs and KPIs.
  • Oversee HR helpdesk operations to ensure timely resolution of employee queries.

Process Excellence & Standardization:

  • Drive harmonization of HR processes.
  • Implement continuous improvement initiatives.
  • Champion automation and scalability with platforms like SAP SuccessFactors.

Compliance & Governance:

  • Ensure compliance with global labor laws, data privacy regulations, and internal governance standards.
  • Conduct periodic audits and risk assessments to uphold operational integrity and mitigate risks.

Team Leadership & Collaboration:

  • Foster a culture of innovation, accountability, and service excellence.
  • Collaborate with HR COEs, regional HR leaders, and business stakeholders to align operational goals with strategic priorities.

Analytics & Reporting:

  • Leverage analytics tools to generate actionable insights on workforce trends, service performance, and employee experience.
  • Deliver dashboards and reports to senior leadership to support data-driven decision-making.

Qualifications & Experience:

  • Bachelor's or Master's degree in Human Resources, Business Administration, or related field.
  • 6+ years of progressive HR experience, with at least 3 years in a GBS or shared services environment.
  • Strong expertise in HR systems (SAP SuccessFactors), process automation, and service delivery models.
  • Proven leadership in managing cross-functional, multicultural teams.
  • Excellent communication, stakeholder engagement, and problem-solving skills.


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