
Chief .NET Technical Support Specialist
2 weeks ago
We are seeking a highly skilled .Net application support professional to join our team. In this role, you will be responsible for providing timely and effective support to clients and internal stakeholders.
The ideal candidate will have a strong background in .Net Core, with experience in Strong C# and SQL DB skills. Additionally, they will possess excellent problem-solving skills and the ability to communicate complex technical information to non-technical stakeholders.
Required Skills and Qualifications:- 15+ years of experience in .Net Core
- Strong C# and SQL DB skills
- Excellent problem-solving skills
- DevOps: Azure DevOps
- Source Control : Git
- Excellent written and oral communication skills
- 100% Remote Role
- Permanent position
- Resolving technical issues and providing timely support and assistance to client-facing employees and clients
- Thorough knowledge of incident management processes and strong communication skills to provide timely status updates on issue resolution
- Perform root cause analysis to identify the reasons for the underlying issue
- Monitor all alerts related to applications and provide proactive services
- Coordinate with the design and development teams to resolve complex application and system issues
- Document Troubleshooting Guides and FAQs
- Recommend ways to optimize business performance by presenting solutions to existing challenges
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