Amazon Seller Support Associate
2 weeks ago
About the Role
The Seller Support Associate is a critical position at ADCI - West Bengal - H29, responsible for providing exceptional customer support to merchants selling on the Amazon platform. This role requires a strong focus on customer satisfaction, process improvement, and teamwork.
Key Responsibilities
- Provide timely and accurate operational support to merchants
- Address chronic system issues and develop process improvements
- Contribute to a team environment and adhere to service level agreements
Requirements
- 1+ years of customer service experience
- 1+ years of driving process improvements experience
- Fluent English language skills
- Experience with Microsoft Office products and applications
- Experience with Excel
Preferred Qualifications
- Flexible schedule/shift/work area, including weekends, nights, and/or holidays
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