Customer Support Associate
3 weeks ago
Company Overview
Webvio Technologies Private Limited is a leading provider of international travel sales services, specializing in customer support and sales management. The company is headquartered in a major Indian city and is known for its expertise in the field.
Job Overview
Job Title: Customer Support Associate / Travel Sales Campaign Representative
Job Type: Full-Time
Job Location: Kolkata
Key Responsibilities
- Develop and maintain positive relationships with clients
- Understand and meet the business needs of clients
- Handle inbound calls for travel sales with B2B and B2C clients
- Work in a full-time night shift
- Resolve customer queries and convert calls into sales opportunities
- Participate in an incentives program
Qualifications and Skills
- Minimum of 10+2, graduates welcome
- 1-2 years of experience in US travel sales campaigns
- Excellent communication skills
- Proficiency in sales processes, customer service, and sales management
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