Customer Support Associate

2 weeks ago


Kolkata, West Bengal, India Aims Global Consultants Full time
Job Description:

Are you a customer-centric individual with excellent communication skills? Do you have a knack for resolving complex issues and providing top-notch support?

We are seeking an Executive Customer Support professional to join our team at Aims Global Consultants. As a key member of our operations, you will play a vital role in ensuring the success of our clients in the healthcare and e-commerce industry.

Key Responsibilities:
  • Provide exceptional customer support via phone, email, and chat platforms
  • Resolving customer complaints and issues in a timely and professional manner
  • Collaborate with cross-functional teams to ensure seamless customer experience
  • Develop and maintain in-depth knowledge of our products and services
  • Meet or exceed customer satisfaction targets

Requirements:
  • Any Graduate degree
  • Minimum 1-3 years of experience in a customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Knowledge of healthcare and e-commerce industry

What We Offer:
  • Competitive salary package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

How to Apply:

Mention the job title and location in the subject line of your email and send your updated CV in MS Word format to resume.aimsglobal@gmail.com



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