Customer Support Associate

3 days ago


Kolkata, West Bengal, India 2coms Full time
Job Description

Opportunity Overview
As a Customer Support Associate, you will be responsible for handling customer inquiries and providing top-notch support to clients from diverse backgrounds.

Key Responsibilities
• Handle customer queries and complaints in a professional and courteous manner.
• Provide accurate and timely responses to customer inquiries.
• Work collaboratively with cross-functional teams to resolve customer issues.
• Develop and maintain a thorough understanding of company products and services.

Requirements
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, dynamic environment.
• Strong problem-solving and analytical skills.
• Proficiency in spoken and written English and basic technical knowledge.

Company Description
At 2coms, we are committed to delivering exceptional customer experiences through innovative solutions and personalized support. Our team is passionate about empowering customers to achieve their goals and exceed their expectations.

Benefits
• Competitive compensation package.
• Opportunities for professional growth and development.
• Collaborative and inclusive work environment.
• Flexible work arrangements and remote work options.
• Comprehensive benefits package, including health insurance and paid time off.

What We Offer
At 2coms, we are dedicated to fostering a culture of excellence, diversity, and inclusion. We offer a range of benefits and programs to support our employees' well-being, growth, and success. Apply today to join our team and embark on a rewarding career journey

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