Customer Support Associate

3 weeks ago


Kolkata, West Bengal, India 2coms Full time
Job Description

Opportunity Overview
As a Customer Support Associate, you will be responsible for handling customer inquiries and providing top-notch support to clients from diverse backgrounds.

Key Responsibilities
• Handle customer queries and complaints in a professional and courteous manner.
• Provide accurate and timely responses to customer inquiries.
• Work collaboratively with cross-functional teams to resolve customer issues.
• Develop and maintain a thorough understanding of company products and services.

Requirements
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, dynamic environment.
• Strong problem-solving and analytical skills.
• Proficiency in spoken and written English and basic technical knowledge.

Company Description
At 2coms, we are committed to delivering exceptional customer experiences through innovative solutions and personalized support. Our team is passionate about empowering customers to achieve their goals and exceed their expectations.

Benefits
• Competitive compensation package.
• Opportunities for professional growth and development.
• Collaborative and inclusive work environment.
• Flexible work arrangements and remote work options.
• Comprehensive benefits package, including health insurance and paid time off.

What We Offer
At 2coms, we are dedicated to fostering a culture of excellence, diversity, and inclusion. We offer a range of benefits and programs to support our employees' well-being, growth, and success. Apply today to join our team and embark on a rewarding career journey

  • Kolkata, West Bengal, India 2coms Full time

    Customer Support Associate Job DescriptionGreetings, we have an excellent opportunity for experienced candidates to work as a Customer Support Associate in our Kolkata office.Our client is a multinational telecommunications company with a presence in London and the UK. We are looking for individuals with strong communication skills and experience in handling...


  • Kolkata, West Bengal, India Career Comfort Full time

    Job Title: Customer Support AssociateAbout the Role:We are seeking a skilled and customer-focused individual to join our team as a Customer Support Associate. In this role, you will be responsible for providing exceptional support to our clients through various communication channels.About Us:Career Comfort is a leading provider of innovative solutions for...


  • Kolkata, West Bengal, India Titan Jet Care Service Limited Full time

    We seek a skilled Customer Support Associate to provide exceptional support to our customers. As a key member of our team, you will be responsible for resolving technical issues, recommending solutions, and guiding users through product features.Your primary duties will include:Key ResponsibilitiesRespond to customer inquiries in a timely and accurate...


  • Kolkata, West Bengal, India 2coms Full time

    Job Title: Customer Support Voice AssociateJob Role: Handling customer queries, complaints, and requests over phone callsCompany Profile: 2coms is a multinational telecommunications holding company headquartered in London.Job Description: We are seeking a skilled Customer Support Voice Associate to join our team in Kolkata. As a Customer Support Voice...


  • Kolkata, West Bengal, India Webvio Technologies Private Limited Full time

    Company OverviewWebvio Technologies Private Limited is a leading provider of international travel sales services, specializing in customer support and sales management. The company is headquartered in a major Indian city and is known for its expertise in the field.Job OverviewJob Title: Customer Support Associate / Travel Sales Campaign RepresentativeJob...

  • Process Associate

    4 weeks ago


    Kolkata, West Bengal, India Career Comfort Full time

    Job Title: Process Associate - Customer Support RoleJob Description:We are seeking a skilled Process Associate to join our team at Career Comfort. As a Process Associate, you will be responsible for providing exceptional customer support to our clients.Key Responsibilities:Provide timely and effective customer support via phone, email, or chatResolve...


  • Kolkata, West Bengal, India 2coms Full time

    Job Title: Customer Support AssociateJob Role: Handling customer queries / complaints / Chat & EmailChatWORK FROM OFFICEExperience: Candidate should have minimum 1yrs and above experience in BPOSalary: Upto 4.2 LPA (hike as per last drawn & Exp)Job Location: Kolkata, DLF2, RajarhatQualification: Under Graduate / Graduate / Post Graduate can...


  • Kolkata, West Bengal, India 2coms Full time

    Job Title: Customer Service Process Associate - Voice SupportAbout the JobJoin 2coms as a Customer Service Process Associate - Voice Support, and be part of a dynamic team delivering exceptional customer experiences in the e-commerce sector. As a key member of our customer service team, you will be working closely with clients to resolve their queries and...


  • Kolkata, West Bengal, India 2coms Full time

    Job OpportunityJob Title: Process Associate (Voice Process)Job Summary:We are seeking a highly motivated and experienced Process Associate to join our team at 2coms. As a Process Associate, you will be responsible for attending calls and resolving customer queries over the phone. Key Responsibilities:Attend calls and resolve customer queries in a timely and...


  • Kolkata, West Bengal, India 2coms Full time

    Job Title: Process Associate (Voice Process)Job DescriptionLooking For Experienced Customer Support Voice Process Candidates in Leading MNC @KolkataOur Client is an American Business Services Company Specializing in Customer Engagement and Business PerformanceKey Responsibilities:Attending Calls & Resolving Customer Queries Over CallHandling Voice Process...


  • Kolkata, West Bengal, India 2coms Full time

    Customer Support Associate (Chat) Job DescriptionWe are seeking a highly skilled Customer Support Associate to join our team at 2coms. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our global clients through chat and email support.Key Responsibilities:Handle customer inquiries, complaints,...


  • Kolkata, West Bengal, India 2coms Full time

    Job Title: Process Associate (Voice Process)Job Role :Voice Process.Attending calls & resolving customer queries over call.Shift: Rotational Shift/ Rotational Week OffRequirementsQualification: Any UG / Graduate / Post Graduate With 1 yr & above experience in BPO.EligibilityWillingness to work in Voice processMust have good English Communication skills (both...


  • Kolkata, West Bengal, India 2coms Full time

    Job Title: Customer Support Associate at 2comsWe are seeking a skilled Customer Support Associate to join our team at 2coms, a multinational telecommunications holding company headquartered in London. As the largest provider of fixed-line, broadband, and mobile services in the UK, we offer a unique opportunity to work with a global client base.Key...


  • Kolkata, West Bengal, India Aims Global Consultants Full time

    Job Description:Are you a customer-centric individual with excellent communication skills? Do you have a knack for resolving complex issues and providing top-notch support?We are seeking an Executive Customer Support professional to join our team at Aims Global Consultants. As a key member of our operations, you will play a vital role in ensuring the success...


  • Kolkata, West Bengal, India CapTalent HR Full time

    We are seeking a detail-oriented and proficient Customer Support Associate (CSA) to join our team at our Kolkata office. As a CSA, you will be responsible for checking customer documents, working on backend processes, and ensuring excellent customer orientation.Mandatory Criteria:Any graduate degreeFresher or experienced candidates with a strong...


  • Kolkata, West Bengal, India 2coms Full time

    Seeking a Customer Support Representative with excellent communication skills to join our client's team in Kolkata.Our client is a leading American business services company specializing in customer engagement and business performance.As a Process Associate, you will be responsible for providing information, selling products, and helping customers through...


  • Kolkata, West Bengal, India Infiflex Technologies Pvt. Ltd. Full time

    Job Title: Technical Support RepresentativeAbout the Role:We are seeking a full-time Technical Support Associate to join our team in Kolkata.Key Responsibilities:Assist customers with desktop computers, laptops, and smart devices.Troubleshoot issues and leverage analytical skills to resolve queries and complaints.Provide outstanding customer service.Ensure...


  • Kolkata, West Bengal, India 2coms Full time

    Role OverviewAt 2coms, we are seeking a skilled Customer Relationship Associate to join our team. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our customers.Key ResponsibilitiesDevelop and execute sales strategies to meet and exceed sales targetsProvide exceptional customer service and...


  • Kolkata, West Bengal, India 2coms Full time

    About the RoleAt 2coms, we are seeking a highly skilled Customer Support Associate to join our team. The successful candidate will be responsible for providing exceptional customer service to our global clients, handling customer inquiries, and resolving issues in a timely and professional manner.Key ResponsibilitiesProvide professional and courteous...


  • Kolkata, West Bengal, India 2coms Full time

    Exciting Opportunity for Fresher/Exp CandidatesWe are seeking highly motivated and excellent English communication skills individuals to join our team as Process Associates in a blended process environment.Our client is a leading American business services company specializing in customer engagement and business performance.As a Process Associate, you will...