Customer Experience Manager
6 days ago
Overview
Offbeat TechNet Pvt Ltd is a dynamic organization that values innovation and customer satisfaction.
Salary: ₹8,00,000 - ₹12,00,000 per annum
Job Description:
We are seeking an experienced Customer Experience Manager to join our team. As a Senior Customer Support Executive, you will be responsible for engaging with prospective customers, addressing their queries, and retaining their trust while managing a dynamic team.
Key Responsibilities:
- Make outbound calls to prospective customers to promote products or services.
- Follow scripts to provide product information and pricing details.
- Maintain accurate records of calls and sales opportunities.
- Exhibit excellent communication skills.
- Address customer queries with a customer-centric approach.
- Lead and motivate the team to meet and exceed sales targets.
Required Skills and Qualifications:
- Minimum 1 year of experience in target sales.
- Proven ability to resolve customer queries and retain customers.
- Strong interpersonal and leadership skills.
Benefits:
- Exciting growth opportunities within the company.
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