Travel Experience Specialist
6 days ago
Company Overview:
GREATBELL HR Consultancy Services PVT LTD is a leading recruitment agency specializing in Technical and Hospitality Manpower Recruitment. With a strong network of over 500 companies in India, we connect talented professionals with the right employers in various industries.
Job Summary:
We are seeking a highly motivated Tour Consultant for a leading Travel and Tour Company in Cochin. As a Tour Consultant, you will be responsible for creating and organizing travel itineraries, providing excellent customer service, and ensuring customer satisfaction throughout their travel experience.
About the Role:
This is a full-time position based in Cochin, Kerala, India. The successful candidate will have a strong knowledge of travel destinations, attractions, and accommodations. Excellent communication and interpersonal skills are essential, as well as attention to detail and the ability to multitask.
Responsibilities:
- Create customized travel itineraries based on clients' preferences, budget, and travel requirements.
- Research and recommend travel destinations, attractions, and accommodations to clients.
- Coordinate and book flights, hotels, tours, transportation, and other travel services for clients.
- Manage all travel documentation, including passports, visas, and travel insurance.
- Provide excellent customer service by promptly responding to clients' inquiries and resolving any issues or concerns.
- Maintain up-to-date knowledge of travel trends, destination information, and industry regulations.
- Ensure customer satisfaction by actively seeking feedback and implementing improvements to enhance the travel experience.
Requirements:
- 1-3 years of experience as a Tour Consultant or in a related role.
- Strong knowledge of travel destinations, attractions, and accommodations.
- Excellent communication and interpersonal skills.
- Attention to detail and ability to multitask.
- Customer-focused mentality and commitment to providing exceptional service.
- Proficient in using travel booking software and online reservation systems.
- Ability to work independently as well as part of a team.
- Fluency in English and knowledge of other languages is a plus.
- Flexibility to work occasional evenings and weekends as required.
Salary Estimate:
The salary for this role is estimated to be around ₹250,000 - ₹400,000 per annum, depending on experience.
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