Customer Experience Travel Specialist

3 days ago


Cochin, Kerala, India GREATBELL HR Consultancy Services PVT LTD Full time

**Job Overview**

We are seeking a skilled Tour Consultant to join our team at GREATBELL HR Consultancy Services PVT LTD. As a Tour Consultant, you will be responsible for creating and organizing travel itineraries, providing exceptional customer service, and ensuring customer satisfaction throughout their travel experience.

Key Responsibilities:

  • Create customized travel itineraries based on clients’ preferences, budget, and travel requirements.
  • Research and recommend travel destinations, attractions, and accommodations to clients.
  • Coordinate and book flights, hotels, tours, transportation, and other travel services for clients.
  • Manage all travel documentation, including passports, visas, and travel insurance.
  • Provide excellent customer service by promptly responding to clients’ inquiries and resolving any issues or concerns.

Requirements:

1-3 years of experience as a Tour Consultant or in a related role.Strong knowledge of travel destinations, attractions, and accommodations.Excellent communication and interpersonal skills.Attention to detail and ability to multitask.Customer-focused mentality and commitment to providing exceptional service.Proficient in using travel booking software and online reservation systems.

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