Travel Experience Manager

3 weeks ago


Cochin, Kerala, India Fair Future Travels and Vacation Pvt Ltd Full time

About Fair Future Travels and Vacations Pvt Ltd

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Fair Future Travels and Vacations Pvt Ltd is a premier travel agency dedicated to crafting extraordinary journeys for our clients. We pride ourselves on offering tailored itineraries and exceptional service, ensuring each experience is memorable.

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Job Overview

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We are seeking an experienced Travel Experience Manager to join our Kochi office. In this role, you will leverage your expertise to provide personalized travel solutions, foster client relationships, and lead a team of junior consultants. If you have a deep passion for travel and a commitment to delivering outstanding customer service, we want to hear from you.

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Key Responsibilities:

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  • Client Consultation: Engage with clients to understand their travel preferences, needs, and budgets to create customized travel itineraries that exceed expectations.
  • Expert Recommendations: Provide expert advice on destinations, accommodations, activities, and travel logistics to ensure all aspects of the trip are seamless and enjoyable.
  • Team Leadership: Mentor and guide junior travel consultants, sharing knowledge and best practices to enhance team performance and deliver exceptional results.
  • Sales Achievement: Meet and exceed sales targets through effective relationship management, strategic planning, and a deep understanding of the travel industry.
  • Market Analysis: Stay informed about industry trends, competitive offerings, and emerging destinations to provide clients with the best options and experiences.
  • Problem-Solving: Address any client concerns or issues proactively, ensuring high levels of satisfaction throughout the travel experience.
  • Vendor Relations: Develop and maintain strong relationships with travel suppliers, hotels, and other partners to negotiate favorable terms and enhance service offerings.
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Qualifications:

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  • Bachelor's degree in Hospitality, Travel & Tourism, Business, or a related field.
  • Minimum of 5 years of experience in the travel industry, with a proven track record as a travel consultant.
  • Strong knowledge of travel destinations, products, and trends.
  • Exceptional communication and interpersonal skills.
  • Ability to work in a fast-paced environment and manage multiple client accounts.
  • Proficiency in travel booking software and CRM tools.
  • A genuine passion for travel and helping clients create unforgettable experiences.
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What We Offer:

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  • Competitive salary: ₹8,00,000 per annum ( approx. $10,000 USD), with performance-based bonuses.
  • Opportunities for career growth and professional development.
  • A vibrant and supportive work culture.
  • Employee travel discounts and benefits.
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About Our Location

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Kochi, Kerala offers a unique blend of traditional charm and modern amenities, making it an ideal location for our office. The city provides easy access to various tourist attractions and cultural events, enriching the lives of our employees and clients alike.



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