Assistant Director

2 weeks ago


Mumbai, Maharashtra, India Powerweave Software Services Full time

About the Role

As an Assistant Director - Customer Relations at Powerweave Software Services, you will play a critical role in driving customer satisfaction and loyalty. You will be responsible for guiding customers through product features and functionality, conducting training sessions, and creating educational resources.

Key Responsibilities:

  • Guide customers through product features and functionality
  • Conduct training sessions and create educational resources for customers
  • Keep customers informed about product updates and new feature releases

Required Skills and Qualifications:

  • Bachelor's degree in Business Administration, Marketing, Communications, or related field
  • 5+ years of experience in customer success, account management, or similar customer-facing roles
  • Expertise in customer education, feedback implementation, and product adoption

Estimated Salary: $110,000 - $140,000 per year


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