Assistant Director
2 weeks ago
About the Role
As an Assistant Director - Customer Relations at Powerweave Software Services, you will play a critical role in driving customer satisfaction and loyalty. You will be responsible for guiding customers through product features and functionality, conducting training sessions, and creating educational resources.
Key Responsibilities:
- Guide customers through product features and functionality
- Conduct training sessions and create educational resources for customers
- Keep customers informed about product updates and new feature releases
Required Skills and Qualifications:
- Bachelor's degree in Business Administration, Marketing, Communications, or related field
- 5+ years of experience in customer success, account management, or similar customer-facing roles
- Expertise in customer education, feedback implementation, and product adoption
Estimated Salary: $110,000 - $140,000 per year
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