Product Development and Technical Support Specialist
2 weeks ago
Waters Corporation is a leading provider of innovative solutions for the life science, materials, and food sciences industries.
Job SummaryWe are seeking a skilled Product Development and Technical Support Specialist to join our team. The successful candidate will provide technical support and develop solutions for our customers.
Responsibilities- Diagnose and resolve customer complaints in a timely and efficient manner.
- Develop and implement solutions to meet customer needs.
- Provide training and support to internal stakeholders.
- Collaborate with cross-functional teams to drive product development and improvement.
- Bachelor's degree in a relevant field (Organic Chemistry, Analytical Chemistry or related field).
- Minimum 2-5 years of experience in technical support, customer service, or a related role within the chemistry or analytical solutions industry.
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication skills.
- Able to work collaboratively in a team-oriented environment.
- Competitive salary: $80,000 - $120,000 per year.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
- The chance to work on cutting-edge projects and make a real impact.
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