Product Development and Technical Support Specialist

2 weeks ago


Bengaluru, Karnataka, India Waters Corporation Full time
Company Overview

Waters Corporation is a leading provider of innovative solutions for the life science, materials, and food sciences industries.

Job Summary

We are seeking a skilled Product Development and Technical Support Specialist to join our team. The successful candidate will provide technical support and develop solutions for our customers.

Responsibilities
  • Diagnose and resolve customer complaints in a timely and efficient manner.
  • Develop and implement solutions to meet customer needs.
  • Provide training and support to internal stakeholders.
  • Collaborate with cross-functional teams to drive product development and improvement.
Requirements
  • Bachelor's degree in a relevant field (Organic Chemistry, Analytical Chemistry or related field).
  • Minimum 2-5 years of experience in technical support, customer service, or a related role within the chemistry or analytical solutions industry.
  • Strong analytical and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Able to work collaboratively in a team-oriented environment.
Benefits
  • Competitive salary: $80,000 - $120,000 per year.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The chance to work on cutting-edge projects and make a real impact.


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