Product Support Specialist
1 week ago
Job Title: Product Support Specialist
About the Role: We are seeking a skilled Product Support Specialist to join our team at Mercedes-Benz Research and Development India Private Limited.
Key Responsibilities:
- Provide technical solutions for complex vehicle issues
- Identify potential issues from product data and field data
- Discuss solutions with stakeholders
- Document vehicle issues and their impact
- Create and release global information for workshops
Requirements:
- Strong technical know-how of modern vehicle systems
- High Voltage safety awareness and experience
- Vehicle data analysis skill
- Good team player and stakeholder management
- Basic awareness of After-sales business operations
- Written and communication skills in English
- German language proficiency is an added advantage
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