Product Support Specialist

1 week ago


Bengaluru, Karnataka, India Mercedes-Benz Full time

Job Title: Product Support Specialist

About the Role: We are seeking a skilled Product Support Specialist to join our team at Mercedes-Benz Research and Development India Private Limited.

Key Responsibilities:

  • Provide technical solutions for complex vehicle issues
  • Identify potential issues from product data and field data
  • Discuss solutions with stakeholders
  • Document vehicle issues and their impact
  • Create and release global information for workshops

Requirements:

  • Strong technical know-how of modern vehicle systems
  • High Voltage safety awareness and experience
  • Vehicle data analysis skill
  • Good team player and stakeholder management
  • Basic awareness of After-sales business operations
  • Written and communication skills in English
  • German language proficiency is an added advantage


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