Product Support Specialist
4 weeks ago
About the Role
At WiseTech Global, we are seeking a skilled Product Support Specialist to join our team. As a key member of our support team, you will play a vital role in efficiently managing incoming incidents from customers and internal teams.
Key Responsibilities
- Evaluate and categorize incidents to ensure timely resolution
- Assign incidents to the appropriate teams for prompt attention
- Maintain a streamlined workflow to prioritize urgent matters
- Ensure customers receive timely responses to their queries
Requirements
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
-
Production Support Specialist
4 weeks ago
Bengaluru, Karnataka, India AT&T Full timeJob Title: Production Support SpecialistJob Summary:We are seeking a highly skilled Production Support Specialist to join our team at AT&T. The successful candidate will be responsible for providing technical support and administrative assistance to ensure the smooth operation of our production systems.Key Responsibilities:Provide technical support and...
-
Product Support Specialist
2 weeks ago
Bengaluru, Karnataka, India Mercedes-Benz Full timeJob Title: Product Support SpecialistAbout the Role: We are seeking a skilled Product Support Specialist to join our team at Mercedes-Benz Research and Development India Private Limited.Key Responsibilities:Provide technical solutions for complex vehicle issuesIdentify potential issues from product data and field dataDiscuss solutions with...
-
Product Support Specialist
3 weeks ago
Bengaluru, Karnataka, India WiseTech Global Full timeAbout the roleAt WiseTech Global, we're seeking a skilled Product Support Specialist to join our team. In this role, you'll play a vital part in efficiently managing incoming incidents from customers and internal teams. Your key responsibilities will include evaluating and categorizing incidents, assigning them to the appropriate teams, and ensuring timely...
-
Product Support Specialist
1 month ago
Bengaluru, Karnataka, India Practo Full timeJob DescriptionProduct Support Specialist at Practo Technologies Pvt LtdPosition: Product Support SpecialistLocation: BangaloreDepartment: Corporate Client ServicesCompany Overview:Practo Technologies Pvt Ltd is a leading healthcare technology company that connects patients with healthcare providers. Our platform simplifies access to medical services,...
-
Production Support Specialist
4 weeks ago
Bengaluru, Karnataka, India PayU Full timeJob ResponsibilitiesAs a Production Support Specialist at PayU, you will be responsible for ensuring the smooth operation of our production environment. This includes troubleshooting and resolving issues in a timely manner, as well as collaborating with cross-functional teams to identify and implement process improvements.Strong Unix/Linux and Windows...
-
Product Support Specialist
4 weeks ago
Bengaluru, Karnataka, India SmartBear Full timeAbout the Role:We are seeking a highly skilled Product Support Specialist to join our team at SmartBear. As a Product Support Specialist, you will be responsible for delivering technical support services to our customers, working closely with our development teams to gain knowledge of our systems and increase your technical skill set.Key...
-
Product Development and Support Specialist
2 weeks ago
Bengaluru, Karnataka, India Thermo Fisher Scientific Full timeProduct Development and Support SpecialistThermo Fisher Scientific is seeking a highly skilled Product Development and Support Specialist to join our team. The successful candidate will be responsible for developing and supporting chromatographic products and applications.Develop and maintain chromatographic methods, application notes, and training...
-
Production Support Specialist
4 weeks ago
Bengaluru, Karnataka, India AT&T Full timeJob DescriptionAs a Production Support Specialist at AT&T, you will be responsible for providing technical support and administrative assistance for the day-to-day operations of our data warehouse system. You will work closely with various teams to ensure the reliability and efficiency of our systems, and provide 24/7 operational support on holidays and...
-
Production Support Specialist
3 weeks ago
Bengaluru, Karnataka, India ScaleneWorks Full timeAbout the Role:As a Production Support Specialist at ScaleneWorks, you will be responsible for providing top-notch technical support to our global customer base. Key Responsibilities:- Investigate complex technical issues by analyzing application behavior, logs, and configuration settings- Collaborate with cross-functional teams to deliver high-quality...
-
Product Support Specialist
4 weeks ago
Bengaluru, Karnataka, India SmartBear Full timeAbout the Role:We are seeking a highly skilled Product Support Specialist to join our team at SmartBear. As a Product Support Specialist, you will be responsible for delivering technical support services to our customers, working closely with our development teams to gain knowledge of our systems and increase your technical skill set.Key...
-
Production Support Specialist
2 weeks ago
Bengaluru, Karnataka, India The Nielsen Company Full timeAbout the RoleWe are seeking a skilled Production Support Specialist to join our team at The Nielsen Company. As a Production Support Specialist, you will be responsible for ensuring the smooth operation of our TV rating production system and alternative home screens.Key ResponsibilitiesManage and maintain the TAM system, ensuring smooth operation and...
-
Product Support Specialist
4 weeks ago
Bengaluru, Karnataka, India WiseTech Global Full timeAbout the roleAt WiseTech Global, we're seeking a skilled Product Support Specialist to join our team. As a key member of our support team, you'll play a vital role in efficiently managing incoming incidents from customers and internal teams.Key responsibilities include evaluating and categorizing incidents, assigning them to the appropriate teams, and...
-
Product Support Specialist
2 weeks ago
Bengaluru, Karnataka, India Vikgol Full timeJob SummaryThe Product Support Specialist provides technical assistance and troubleshooting to customers and internal teams. They diagnose technical problems, address customer inquiries, and work with engineering teams to enhance product performance.Key ResponsibilitiesTechnical Issue Resolution- Diagnose and troubleshoot issues using AWS logs and software...
-
Production Support Specialist
3 weeks ago
Bengaluru, Karnataka, India BETSOL Full timeJob SummaryAs a Production Support Specialist at BETSOL, you will be responsible for providing level 2 and level 3 support in a 24x7 environment. This includes monitoring mail and ticket systems, providing excellent customer service via various communication channels, and following documented processes and procedures.Key ResponsibilitiesProvide timely and...
-
Product Support Specialist
2 weeks ago
Bengaluru, Karnataka, India Karnival Full timeAbout the RoleKarnival is a customer marketing platform that helps businesses elevate and leverage customer experiences to improve retention and growth. We're looking for a skilled Product Support Specialist to join our team.Key ResponsibilitiesIdentify and report product issues, and work with the tech team to resolve them.Test new products, gather customer...
-
TWS Production Support Specialist
1 month ago
Bengaluru, Karnataka, India CAPCO Full timeTWS Production Support SpecialistAt Capco, we're seeking a skilled TWS Production Support Specialist to join our team. As a key member of our support team, you'll be responsible for providing top-notch support for our TWS environments, ensuring seamless execution of batch processing and troubleshooting routine errors.Key Responsibilities:Provide day-to-day...
-
Production Support Specialist
4 weeks ago
Bengaluru, Karnataka, India PayU Full timeJob SummaryWe are seeking a highly skilled Production Support Specialist to join our team at PayU. As a key member of our production support team, you will be responsible for ensuring the smooth operation of our production environment.Key ResponsibilitiesProvide exceptional support to our production environment, ensuring minimal downtime and optimal...
-
Product Support Specialist
4 weeks ago
Bengaluru, Karnataka, India Sabre Full timeJob SummaryThe Product Support Specialist will be responsible for providing exceptional customer service and technical support to clients. This role requires strong communication skills, both written and verbal, and the ability to work in a fast-paced environment.Key ResponsibilitiesProvide technical support to customers via phone, email, and chatDevelop and...
-
Product Support Specialist
2 weeks ago
Bengaluru, Karnataka, India Karnival Full timeJob Title:Product Support SpecialistAbout Us:Karnival is a customer marketing platform that focuses on elevating and leveraging current customer experiences to improve retention and growth.Key Responsibilities:Our ideal candidate will be responsible for identifying and reporting issues/bugs in products, aligning with the Tech team on feasibility checks,...
-
Product Support Specialist
3 weeks ago
Bengaluru, Karnataka, India Epsilon Full timeJob OverviewThe Product Support Specialist will provide expert technical support to Epsilon's homegrown products, working closely with stakeholders to analyze, troubleshoot, and resolve complex issues. This role requires a strong understanding of RHEL, Oracle DB, SQL, AWS, and Shell/Perl/Ansible, as well as general knowledge of Java/.net, networking...