Production Support Specialist

4 weeks ago


Bengaluru, Karnataka, India PayU Full time

Job Summary

We are seeking a highly skilled Production Support Specialist to join our team at PayU. As a key member of our production support team, you will be responsible for ensuring the smooth operation of our production environment.

Key Responsibilities

  • Provide exceptional support to our production environment, ensuring minimal downtime and optimal performance.
  • Collaborate with cross-functional teams to identify and resolve production issues.
  • Develop and maintain scripts to automate production deployments and troubleshooting.
  • Stay up-to-date with the latest technologies and trends in DevOps and production support.
  • Participate in on-call rotations to ensure 24/7 support coverage.

Requirements

  • Strong Unix/Linux and Windows experience.
  • Excellent debugging and troubleshooting skills.
  • Ability to identify root cause and publish RCA's.
  • Scripting skills in Shell, Perl, Python, and SQL.
  • Experience with DevOps tools like Jenkins and Ansible.
  • Knowledge of Nginx, Jboss, Dropwizard, Wildfly, Soap, and Rest services.
  • Production deployment experience.
  • Good knowledge of deployment automation.
  • Familiarity with programming languages like Java, J2EE, C++, and C.
  • Strong understanding of support processes and metrics.
  • Excellent verbal and written communication skills.
  • Passion for problem-solving.
  • Strong decision-making ability.
  • Ability to think proactively and follow through on tasks.

Education and Experience

  • Technical background in Computer Science or related field.
  • 1-4 years of experience in production support and deployment.

What We Offer

At PayU, we offer a dynamic and challenging work environment, opportunities for growth and development, and a competitive compensation package.



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