Relationship Manager
2 weeks ago
Job Description:
This role involves nurturing client relationships through continuous engagement and risk profiling. The ideal candidate will be responsible for identifying potential customers and providing them with customized solutions based on their requirements.
About the Role
The Relationship Manager will play a crucial part in driving business outcomes by focusing on partnerships, new products, innovation, and customer journeys. This includes reimagining the channel to meet customer needs.
Key Responsibilities
- Develop and maintain strong business relationships with select customers through personalized service
- Handle customer inquiries and provide exceptional service to mapped customers
- Ensure timely delivery of customer requests while meeting the bank's delivery standards for total customer satisfaction
- Cross-sell Bank products and services/third-party products to deepen existing relationships
- Achieve assigned targets for New To Bank, cross-sell, and portfolio retention
- Manage portfolio irregularities, including renewals, pending renewals, stock statements, insurances, and other compliances
- Ensure achievement of month-end enhancement disbursements
Requirements
To succeed in this role, candidates should possess the following qualifications:
- Graduate/MBA (Marketing) preferred
- 2-5 years of experience in the BFSI sector
Desired Skills
- Knowledge of industry trends, technology, marketing, and product developments
- Understanding of regulatory guidelines and norms
- Excellent communication skills in English and local languages
- Ability to handle pressure and meet deadlines
- Strong Excel and database manipulation skills, financial analysis skill
About Axis Bank
Bharat Banking is a department set up to drive different businesses that the Bank does in Semi Urban and rural markets. We are looking for talented individuals who can contribute to our growth and success.
Estimated Salary Range
Rupees 7,00,000 - 10,00,000 per annum, depending on location and experience.
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