OneXtel | Pre-Sales/Product Specialist

2 weeks ago

bangalore, India OneXtel Full time

As a Product Specialist at Onextel, you will be the subject matter expert for our product offerings, playing a pivotal role in enabling clients and internal teams to maximize the value of our solutions. You will work closely with cross-functional teams to ensure successful product adoption, provide technical expertise, and drive product enhancement based on market feedback.



Key Skills and Qualifications:


Educational Background:

  • Bachelor’s degree in Engineering, Computer Science, Business Administration, or related field.
  • Master’s degree (MBA) is a plus.

Experience:

  • 3-5 years of experience in a Pre-Sales, Product Specialist, or similar role, preferably in a CPaaS, Telecom, or SaaS environment.
  • Proven track record in customer engagement, requirement gathering, and solution design.

Technical Skills:

  • Strong understanding of CPaaS offerings (SMS, Voice, WhatsApp, RCS, APIs, and integrations).
  • Familiarity with APIs, cloud platforms, and microservices-based architectures.
  • Proficiency in creating technical documentation, workflows, and presentations.
  • Basic knowledge of programming, scripting, or querying databases (preferred but not mandatory).

Soft Skills:

  • Exceptional communication and presentation skills.
  • Strong analytical and problem-solving abilities.
  • Ability to multitask and prioritize in a dynamic environment.
  • Collaborative mindset to work across sales, product, and technical teams.

Other Requirements:

  • Willingness to travel to client locations as required.
  • High adaptability to changing customer and business needs.

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