Lead - Key Accounts Manager (Ecommerce)

2 weeks ago

thane, India Plum Full time

About the Company



Born in 2013, Plum is a leading, 100% vegan, cruelty-free & non-toxic beauty brand with a strong portfolio in skincare, hair care, personal care, and makeup. The brand is driven by a strong leadership & investor team focused on building value for - People, the Planet, and Profit-sharing participants. With over 150 SKUs, Plum has steadily built its customer base on both online and offline platforms. In addition to being among the top new-age beauty brands online, the brand also now has an offline distribution presence at over 225 towns and cities in India. The newest addition to the Plum family is a range of clean, fun bath & body products under the Plum Bodylovin’ range.




Responsibilities


P&L

  • Create & deliver ambitious growth plans on key ecommerce platforms. Overall, in charge of business delivery at these channels.
  • Managing and driving results on channel marketing, visibility and consumer promotion budgets, in order to maintain channel profitability

Visibility metrics

  • Maintain cataloguing and fill levels to ensure brand is well represented across all categories
  • Drive content innovation to improve organic reach
  • Participate in key marketplace events and ensure brand visibility in key properties

Operational metrics

  • Ensure replication across multiple warehouse locations
  • Ensure coordinated supply chain functioning to maximise stock availability

Stakeholder Management

  • Work closely with the marketplace teams, internal brand & category teams, supply chain teams and other stakeholders in the value chain on all aspects related to brand growth and sales

People Management

  • Create a supportive and collaborative environment in which team members are coached, trained and provided with opportunities through development
  • Hire & build a highly passionate and self-driven team internally to sustainably and profitably grow the ecommerce business for the brands



Experience & Qualifications


  • MBA from a reputed college, with minimum 5 years’ experience in sales/ecommerce roles with P&L responsibility
  • Prior ecommerce marketplace management experience is a must
  • Demonstrated ability to lead teams and work in high-pressure situations.
  • A passion for numbers
  • Top notch problem-solving skills
  • Excellent planning skills, analytical ability and lateral thinking ability
  • Great at managing relationships, leading teams and working with multiple stakeholders


Competencies Behavioral Indicators


  • Thinks analytically, yet out of the box
  • Identifies problem and comes up with innovative solutions, is good with numbers
  • Loves sales & marketing
  • Creates clear and concise oral & written communication
  • Teamwork (Working with internal and external stakeholders)
  • Builds and maintains effective working relationship with colleagues and external stakeholders
  • Eager and fast learner
  • Has the flexibility and enthusiasm to learn, unlearn, relearn
  • Influencing skills and leadership skills
  • Is aggressive in chasing targets



Pay range and compensation package

  • As per industry standards




Equal Opportunity Statement

  • We are an equal opportunity employer for all human beings

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