Lead, Key Account Manager

2 months ago

Thane, India Plum Full time

Join Plum as a Key Account Manager Lead – Drive Growth in E-commerce

Are you passionate about e-commerce and ready to lead the charge in driving growth for key online channels? We're looking for a dynamic and visionary Key Account Manager Lead to spearhead our efforts and take our e-commerce platforms to new heights


Role Purpose: As the Key Account Manager Lead, you'll be at the forefront of our e-commerce strategy, responsible for developing and executing ambitious growth plans. Your leadership will ensure our brand's strong presence and profitability across major e-commerce channels.


Key responsibilities:

P&L Responsibilities

  • Develop and execute growth plans for key e-commerce platforms (Amazon/ Flipkart), overseeing overall business delivery.
  • Manage channel marketing, visibility, and consumer promotion budgets to ensure channel profitability.


Visibility Metrics

  • Maintain catalog accuracy and inventory levels to ensure comprehensive brand representation
  • Drive content innovation to enhance organic reach
  • Ensure brand visibility in key marketplace events and properties


Operational Metrics

  • Ensure consistent replication across multiple warehouse locations
  • Coordinate supply chain functions to maximize stock availability


Stakeholder Management

  • Collaborate with marketplace teams, internal brand and category teams, supply chain teams, and other stakeholders to drive brand growth and sales


People Management

  • Foster a supportive and collaborative environment, providing coaching, training, and development opportunities for team members
  • Hire and build a passionate, self-driven team to sustainably and profitably grow the e-commerce business


What we are looking for?


  • MBA from a reputed institute, with minimum 7 years’ experience in ecommerce roles with P&L responsibility
  • Prior ecommerce marketplace management experience is a must
  • Demonstrated ability to lead teams and work in high-pressure situations
  • A passion for numbers
  • Top notch problem-solving skills
  • Excellent planning skills, analytical ability and lateral thinking ability
  • Great at managing relationships, leading teams and working with multiple stakeholders

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