Lead, Key Account Manager

2 months ago


thane, India Plum Full time

Join Plum as a Key Account Manager Lead – Drive Growth in E-commerce
Are you passionate about e-commerce and ready to lead the charge in driving growth for key online channels? We're looking for a dynamic and visionary Key Account Manager Lead to spearhead our efforts and take our e-commerce platforms to new heights

Role Purpose: As the Key Account Manager Lead, you'll be at the forefront of our e-commerce strategy, responsible for developing and executing ambitious growth plans. Your leadership will ensure our brand's strong presence and profitability across major e-commerce channels.

Key responsibilities:
P&L Responsibilities
Develop and execute growth plans for key e-commerce platforms (Amazon/ Flipkart), overseeing overall business delivery.
Manage channel marketing, visibility, and consumer promotion budgets to ensure channel profitability.

Visibility Metrics
Maintain catalog accuracy and inventory levels to ensure comprehensive brand representation
Drive content innovation to enhance organic reach
Ensure brand visibility in key marketplace events and properties

Operational Metrics
Ensure consistent replication across multiple warehouse locations
Coordinate supply chain functions to maximize stock availability

Stakeholder Management
Collaborate with marketplace teams, internal brand and category teams, supply chain teams, and other stakeholders to drive brand growth and sales

People Management
Foster a supportive and collaborative environment, providing coaching, training, and development opportunities for team members
Hire and build a passionate, self-driven team to sustainably and profitably grow the e-commerce business

What we are looking for?

MBA from a reputed institute, with minimum 7 years’ experience in ecommerce roles with P&L responsibility
Prior ecommerce marketplace management experience is a must
Demonstrated ability to lead teams and work in high-pressure situations
A passion for numbers
Top notch problem-solving skills
Excellent planning skills, analytical ability and lateral thinking ability
Great at managing relationships, leading teams and working with multiple stakeholders



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