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Ecommerce Manager

2 months ago

Thane, India Peak Performance Advisors Full time

Job Title: E commerce Manager


Location: Kalher (Thane Bhiwandi Road)


Main Purpose of the Role: The Ecommerce Manager will play a pivotal role in overseeing the Ecommerce operations, with a specific focus on selling products on platforms like Amazon. The incumbent will be responsible for stock forecasting, product listings, team management, and strategic business growth.


Responsibilities:

  1. Sales and Marketing Strategy: Develop and execute plans to enhance brand visibility, improve reviews, and boost ratings.
  2. Product Development Oversight: Manage the creation and improvement of product listings, focusing on product defect improvements and adherence to marketplace policies.
  3. Data Analysis and Reporting: Analyze data to reduce returns, enhance customer experience, and increase sales numbers.
  4. Stock Forecasting and Shipping Plans: Coordinate with overseas suppliers for timely stock replenishment and efficient shipping processes.
  5. Strategic Planning: Control costs, meet sales targets, and ensure budget adherence.
  6. Customer Experience Enhancement: Implement strategies to improve customer satisfaction and reduce returns by coordinating with customer care and production.
  7. Quality Control: Gather data to identify potential improvements and defects in products, coordinating with suppliers for quality enhancement.
  8. Process Optimization: Create and execute SOPs for major processes, ensuring effective implementation.
  9. Market Expansion Initiatives: Develop strategies to expand market presence, both online and offline, including geographical expansion and new product/category ranges.
  10. Leadership Skill Development and Team Management: Lead and develop a team of 6 members, promoting accountability and excellence.

Outcome of Position:

  • Improved brand visibility and customer satisfaction.
  • Enhanced sales numbers and reduced returns.
  • Efficient stock forecasting and shipping processes.
  • Expanded market presence and product/category range.
  • Well-managed and motivated team.

Competencies:

  • 3-4 years of experience in the Ecommerce industry - Mandatory.
  • Proficiency in using software like OMS Guru, Evanik, Unicommerce.
  • Advanced Excel skills, including VLOOKUP.
  • Familiarity with AI and ChatGPT.
  • Basic knowledge of Photoshop and Coreldraw.
  • Experience in inventory and warehouse management.
  • Logical thinking, quick decision-making, and action-taking abilities.

Compensation:

  • Salary Range: 25k to 35k Max
  • Mode of Work: Work from Office
  • Driver's License: Not required
  • Travel: Yes

Language Proficiency:

  • English

Open Positions:

  • 1

Experience Level:

  • 4+ Years

Gender Preference:

  • Male

Industry Experience:

  • Ecommerce, especially with platforms like Amazon