Customer Success Specialist

15 hours ago


tamil nadu, India Klenty Full time

Job Title: Customer Success SpecialistLocation: Chennai, IndiaCompany Overview:Klenty is a leading Sales Engagement Platform that helps sales teams streamline their processes and drive more pipeline. Our platform provides multi-channel sequencing, account-based playbooks, and smart automation to enable sales teams to close deals more efficiently and effectively.Position Overview:We are seeking a full-time Customer Success Specialist to join our team. This on-site role involves providing top-notch customer support by resolving technical issues and helping customers optimize their use of our platform. If you are a proactive, customer-focused professional with strong problem-solving skills, we’d love to hear from youKey Responsibilities:Be the trusted point of contact for customers, guiding them through onboarding, adoption, and ongoing success with Klenty.Understand clients’ business needs and translate them into solutions within our platform.Drive product adoption by conducting training sessions and creating best practices.Analyze customer usage patterns and proactively identify opportunities to improve engagement.Collaborate closely with Sales, Product, and Support teams to deliver a seamless customer journey.Address customer issues with empathy and ownership, ensuring quick resolution and satisfaction.Advocate for customers internally by providing insights and feedback to enhance Klenty’s product and services.Qualifications:2–3 years of experience in Customer Success, Account Management, or a client-facing SaaS role.Strong communication and relationship-building skills.Ability to understand and explain SaaS/CRM/workflow automation concepts to different types of users.A proactive mindset with problem-solving abilities and attention to detail.Comfortable managing multiple accounts and priorities simultaneously.Prior experience working in a SaaS startup environment is a plus.Additional Requirements:Ability to work on-site in Chennai.Flexibility to work rotational shifts as required, primarily covering US business hours.



  • Chennai, Tamil Nadu, India, Tamil Nadu Klenty Full time

    Job Title: Customer Success SpecialistLocation: Chennai, IndiaCompany Overview:Klenty is a leading Sales Engagement Platform that helps sales teams streamline their processes and drive more pipeline. Our platform provides multi-channel sequencing, account-based playbooks, and smart automation to enable sales teams to close deals more efficiently and...


  • Chennai, Tamil Nadu, India TD Synnex Full time

    ItJob Purpose To support customers as they transition from sales prospects to active users of products They re focused on customer loyalty and building close long-term client relationships and often stay with the same customers as long as they continue to work with your business Responds to inquiries Expedites critical orders Communicates...


  • Chennai, Tamil Nadu, India ColorPodge Full time

    **Description** We are looking for a friendly and driven Customer Success Executive to join our team as a Customer Success Executive. You will be responsible for ensuring our clients receive the best possible experience with our products and services. This job is perfect for individuals who are passionate about customer service and enjoy solving...


  • Chennai, Tamil Nadu, India SriSattva Group Full time

    **Job Title**: Customer Success Executive **Location**: Choolaimedu (Nungambakkam) **Experience Required**: 2 Years **Salary**: ₹20,000 - ₹25,000 per month **Company**: Srisattva Group **About the Role**: We are looking for a proactive and customer-oriented **Customer Success Executive** with 2 years of experience to join our team. You will be the...


  • Coimbatore, Tamil Nadu, India BETTERLIVES Full time

    As a Customer Success person, you will play a vital role in customer onboarding and retaining by ensuring a smooth and successful transition for new customers, setting them up for long-term success with our products and services. You will be working with the product team to resolve the customer problems with higher customer satisfaction ratings. Experience:...


  • Chennai, Tamil Nadu, India Roamsoft technologies Full time

    Own the entire relationship with assigned clients, including onboarding, implementation, training, adoption, retention, and satisfaction Establish relationships as a trusted and strategic advisor to help ensure the continued value of our products and services Develop and maintain customer-success strategies and best practices, as well as customer-support...


  • Chennai, Tamil Nadu, India SriSattva Group Full time

    **Customer Success Executive** **Location**: Nungambakkam **Experience**: 1 to 3 Years **Employment Type**: Full-time **About Us**: Srisattva Group is a dynamic and growth-oriented company committed to delivering excellence in Accounting / Finance / ERP. Our customer success team ensures that our clients achieve their desired outcomes by providing...


  • Chennai, Tamil Nadu, India SriSattva Group Full time

    **Customer Success Executive** **Location**: Nungambakkam **Experience**: 1 to 3 Years **Employment Type**: Full-time **About Us**: Srisattva Group is a dynamic and growth-oriented company committed to delivering excellence in Accounting / Finance / ERP. Our customer success team ensures that our clients achieve their desired outcomes by providing...


  • Tamil Nadu, India Readywire Full time

    We are looking for a Client Success Associate at Readywire to handle a variety of customer inquiries and maintain high customer satisfaction. Would you be interested in learning more about this position? Please let me know your availability for a call. Please find the appended Job Description: Job Title: Client Success Associate - Sales Support & CRM...


  • Chennai, Tamil Nadu, India Chanlong Manufacturing Pvt Limited Full time

    Customer Success Associate (CSA) serves as a liaison between a company and its customers, ensuring they achieve maximum value from a product or service to foster retention and loyalty. Responsibilities include onboarding new customers, providing ongoing support and product guidance, monitoring account health, responding to inquiries, and identifying...