Customer Success Associate

3 days ago

Tamil Nadu, India Readywire Full time

We are looking for a Client Success Associate at Readywire to handle a variety of customer inquiries and maintain high customer satisfaction. Would you be interested in learning more about this position? Please let me know your availability for a call. Please find the appended Job Description: Job Title: Client Success Associate - Sales Support & CRM Executive Company: Readywire Pvt. Ltd. Employment Type: Full-time Contract (Immediate Joiner) Location: Remote Work Schedule: 6-day work week Timings : 10:00AM to 8:00PM About the Role We are looking for a detail-oriented Sales Support & CRM Executive to ensure timely updates and accuracy of sales data within the CRM/LMS system. The role involves coordinating with Sales Executives, verifying lead information, escalating gaps, and supporting business development activities with strong communication across multiple languages. Key Responsibilities CRM & Data Management Follow up with Sales Executives to ensure CRM is updated on time. Escalate to the Manager if sales data is incomplete or pending. Verify and maintain accuracy of CRM and LMS data. Track Tasks, Lead Reviews, Pending Assignments on a daily basis. Manage Imported Leads, Bookings, and Retails in the system. Ensure proper classification of Excluded Numbers, Employees, and Branches . Communication & Coordination Call and follow up with Sales Executives regarding pending updates. Maintain professional communication with Sales/BDM teams. Escalate unresolved issues to higher management. Reporting & Analysis (DAR – Daily Activity Report) Prepare and share daily, weekly, and monthly reports on lead status and follow-ups. Highlight delays, pending actions, and escalate issues when required. Support BDMs with data-driven insights for business development. Required Skills Strong communication & follow-up skills. Fluency in Tamil and Hindi is required. Must be multilingual. Basic knowledge of CRM/LMS systems and data entry. High attention to detail, patience, and accuracy. Ability to coordinate with multiple stakeholders and escalate effectively. Preferred Attributes Prior experience in Sales Support / Data Entry / CRM Executive roles. Strong organizational and time-management skills. Ability to work under pressure with persistence and discipline. This role bridges CRM management, sales support, and client interaction , ensuring Readywire’s data is always updated, accurate, and driving growth.

  • Customer Success Associate

    2 weeks ago

    Chennai, Tamil Nadu, India Teambest theratronics Asia pvt ltd Full time

    Customer Success Associate is an entry-level role focused on ensuring client satisfaction and maximizing the value customers derive from a company's products or services. They act as a point of contact for clients, guiding them through onboarding, answering queries, and proactively helping them achieve their goals. The role often involves building...

  • Customer Success Associate

    2 days ago

    Chennai, Tamil Nadu, India Chanlong Manufacturing Pvt Limited Full time

    Customer Success Associate (CSA) serves as a liaison between a company and its customers, ensuring they achieve maximum value from a product or service to foster retention and loyalty. Responsibilities include onboarding new customers, providing ongoing support and product guidance, monitoring account health, responding to inquiries, and identifying...

  • Customer Success Associate

    2 days ago

    Chennai, Tamil Nadu, India aptimist tech solutions Full time

    Customer Success Associate (CSA) serves as a liaison between a company and its customers, ensuring they achieve maximum value from a product or service to foster retention and loyalty. Responsibilities include onboarding new customers, providing ongoing support and product guidance, monitoring account health, responding to inquiries, and identifying...

  • Customer Success Associate

    4 weeks ago

    Tamil Nadu, India Readywire Full time

    We are looking for a Client Success Associate at Readywire to handle a variety of customer inquiries and maintain high customer satisfaction. Would you be interested in learning more about this position? Please let me know your availability for a call. Please find the appended Job Description: Job Title: Client Success Associate - Sales Support & CRM...

  • Customer Success Associate

    4 weeks ago

    Tamil Nadu, India Readywire Full time

    We are looking for a Client Success Associate at Readywire to handle a variety of customer inquiries and maintain high customer satisfaction. Would you be interested in learning more about this position? Please let me know your availability for a call.Please find the appended Job Description:Job Title: Client Success Associate - Sales Support & CRM...

  • Customer Support Associate

    4 days ago

    Ambattur, Chennai, Tamil Nadu, India MoSahay Associate Full time

    We’re Hiring! | Trainee Associate (Voice Process - Non-Technical) Work Mode: Work From Home Process: Inbound Customer Support Shift: Rotational | Week Off: Rotational Eligibility: - Graduates or Undergraduates - Language: Tamil & English - Typing Speed: 25 WPM with 85% Accuracy Stipend (In-hand): *₹11,769 per month (NAPS/NATS* ) System...

  • Customer Success Associate

    1 week ago

    Tamil Nadu, India, India Readywire Full time

    We are looking for a Client Success Associate at Readywire to handle a variety of customer inquiries and maintain high customer satisfaction. Would you be interested in learning more about this position? Please let me know your availability for a call.Please find the appended Job Description:Job Title: Client Success Associate - Sales Support & CRM...

  • Customer Success Associate

    1 week ago

    Chennai, Tamil Nadu, India Roamsoft technologies Full time

    Own the entire relationship with assigned clients, including onboarding, implementation, training, adoption, retention, and satisfaction Establish relationships as a trusted and strategic advisor to help ensure the continued value of our products and services Develop and maintain customer-success strategies and best practices, as well as customer-support...

  • Customer Success Associate

    5 hours ago

    Guindy, Chennai, Tamil Nadu, India Roamsoft technologies Full time

    Own the entire relationship with assigned clients, including onboarding, implementation, training, adoption, retention, and satisfaction Establish relationships as a trusted and strategic advisor to help ensure the continued value of our products and services Develop and maintain customer-success strategies and best practices, as well as customer-support...

  • Customer Success Specialist

    15 hours ago

    tamil nadu, India Klenty Full time

    Job Title: Customer Success SpecialistLocation: Chennai, IndiaCompany Overview:Klenty is a leading Sales Engagement Platform that helps sales teams streamline their processes and drive more pipeline. Our platform provides multi-channel sequencing, account-based playbooks, and smart automation to enable sales teams to close deals more efficiently and...